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What is Charm CRM?

Develop a thorough comprehension of your interactions with both current and potential clients while minimizing the frequency of cold calls whenever feasible. You will consistently have access to an extensive record of your engagements, even as your contacts change roles or companies. The Placements module in Charm delivers the accuracy and flexibility needed to fairly compensate your consultants, maintain data quality, and provide crucial financial details to payroll and other applications. By doing so, you can eliminate the necessity of dedicating extra resources to transform data into actionable insights. As we integrate Charm into your organization, we will ensure you receive comprehensive reports that allow you to monitor your sales activities in real time. Innovative companies have long abandoned outdated methods for coding clients and contacts. With the tagging feature in Charm, you can categorize clients, contacts, and opportunities in various ways, which enhances your direct marketing initiatives and streamlines system searches and alerts, thus increasing the efficiency and effectiveness of your operations. This forward-thinking approach not only conserves time but also refines your marketing strategies, positioning you advantageously in a competitive market. Ultimately, adopting such a system empowers your team to make data-driven decisions and stay responsive to evolving client needs.

What is CHARMS?

CHARMS is a robust online case management platform designed to oversee every element of record maintenance for various services, including foster care, adoptions, residential care for children, supported housing, and recruitment for foster carers. Operating as a non-profit entity, SCN remains under private ownership and is guided by sociocratic principles, ensuring that all staff and clients contribute to the evolution and enhancement of the CHARMS Community. This inclusive approach allows everyone—employees, customers, suppliers, and especially the users of CHARMS—to voice their opinions on the platform's development and functionality. By prioritizing the safeguarding of sensitive information, CHARMS empowers educators, social workers, and other care providers to concentrate on their vital responsibilities without concern. Ultimately, this commitment to privacy and community engagement fosters a supportive environment for all stakeholders involved.

Media

Media

Integrations Supported

Gmail
HubSpot CRM
Microsoft Outlook
Salesforce

Integrations Supported

Gmail
HubSpot CRM
Microsoft Outlook
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$150 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wizardsoft

Date Founded

2014

Company Location

Australia

Company Website

charm.wizardsoft.com

Company Facts

Organization Name

Social Care Network Solutions Limited

Date Founded

1996

Company Location

United Kingdom

Company Website

www.socialcarenetwork.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Foster Care

Adoption Management
Automated Reminders
Available Families Database
Case Management
Checklists
Child Intake
Education Requirements Tracking
Family Portal
Foster to Adopt
Online Applications
Online Licensing Forms
Payments Tracking
Placement Management
Reporting
Respite Credits Tracking
Treatment Management

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Human Services

Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management

Nonprofit

Accounting
Committee Management
Donor Management
Dues Management
Event Management
Fundraising Management
Member Database
Membership Management
Social Media Management
Volunteer Management

Social Work Case Management

Case Notes
Client Management
Document Management
Forms Management
Goal Setting / Tracking
Program Management
Referral Management
Reporting & Statistics
Scheduling
Volunteer Management

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