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Ratings and Reviews 0 Ratings
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What is CharterManager2?
Norse Systems, Inc. provides a diverse array of solutions that cover all aspects of business system implementation. Their offerings generally include a virtual server paired with customized business application software, a thorough technical framework for essential systems, and professional support that is dedicated to client needs. These solutions are typically expansive and well-integrated, even when specifically tailored for individual clients. Of particular note is Norse Systems' extensive expertise in the bus industry, as well as in the upkeep of capital equipment for fleets and other complex assets. Their applications tailored for the bus sector, developed over more than thirty years, address a wide range of management challenges faced by bus operators. A key product, "CharterManager2," acts as a complete sales and operations management platform for coach operators, while also serving as a field trip management solution for school bus services. This platform includes a collection of powerful pricing and operational tools that rank among the most effective in the industry, and it integrates smoothly with other Norse applications, particularly those aimed at financial management. By adopting this holistic strategy, Norse Systems ensures that clients gain access not only to essential tools but also to a comprehensive ecosystem designed to significantly improve their operational efficiency and effectiveness. This commitment to providing an integrated solution underscores their focus on client success in an increasingly competitive landscape.
What is Advanced Customer Information System (A-CIS)?
Knowledge serves as a powerful resource. In today's fast-paced environment, having access to instantaneous information is essential for maintaining high levels of customer satisfaction. Wabtec's Advanced Customer Information System (A-CIS) utilizes real-time data and predictive analytics to provide rail passengers with timely updates, thus enhancing their overall travel experience.
The intuitive web-based graphical interface for operators allows for various functionalities, including scheduled and real-time train arrival notifications, customizable audio and visual messages, live audio announcements, integrated text-to-speech features, pre-designed message templates, and a macro system for efficiency. Moreover, it includes an API for streamlined message management and a mobile interface that enables operators to deliver announcements both remotely and on-site.
In addition, Wabtec's A-CIS continuously monitors servers, station control units, and audio-visual systems to promptly alert operators and maintenance teams about any malfunctions, thereby ensuring that critical components like servers, station control units, serial and IP signs, and audio equipment such as DSPs and amplifiers remain functional. This proactive monitoring not only enhances reliability but also significantly contributes to a more seamless transit experience for all users, making it a vital part of modern rail operations. By prioritizing communication and information flow, Wabtec's A-CIS ultimately fosters greater trust and satisfaction among passengers.
Media
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Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Norse Systems
Company Website
www.norsesys.com
Company Facts
Organization Name
Wabtec
Date Founded
1869
Company Location
United States
Company Website
www.wabteccorp.com/digital-intelligence/signaling-and-train-control/information-management/advanced-customer-information-system-a-cis
Categories and Features
Public Transportation
Billing & Invoicing
Dispatch Management
Driver Data
Driver Logs
Fixed Route Management
Mileage Tracking
Multiple Route Support
Paratransit Management
Routing
Scheduling
Categories and Features
Public Transportation
Billing & Invoicing
Dispatch Management
Driver Data
Driver Logs
Fixed Route Management
Mileage Tracking
Multiple Route Support
Paratransit Management
Routing
Scheduling