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Ratings and Reviews 0 Ratings
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What is Chaskiq?
Chaskiq functions as an innovative open-source messaging platform that greatly enhances collaboration between support, sales, and marketing teams as they interact with their customers. It features an extensive web chat capability that encompasses video calls, onboarding processes, personalized messaging, and the ability to distribute newsletters. The system supports an unlimited array of inboxes, seamlessly consolidating conversations across various channels, including Twitter, WhatsApp, Facebook Messenger, and Telegram, into one cohesive interface. A standout aspect of Chaskiq is its automation features, which include routing bots for efficient conversation management along with tools for both outbound and inbound automation, audience segmentation, and a route editor for customizable workflows. Users can also launch mass email campaigns, display promotional banners, employ pop-ups, or guide visitors through tours to effectively engage them at crucial moments. The help center feature allows businesses to methodically organize and showcase support resources through easily accessible articles. Additionally, the platform’s robust reporting tools empower users to create custom reports enriched with appealing visuals and the capability to integrate data from external services, thereby enhancing overall insights and strategic decision-making. Ultimately, Chaskiq distinguishes itself as a multifaceted platform that not only enriches customer engagement but also optimizes internal team communication to drive success. With its diverse functionalities, it proves to be an invaluable asset for businesses aiming to enhance their customer interactions.
What is Callbell?
Enhance your customer engagement by adopting a comprehensive multi-agent platform that facilitates interactions through popular messaging channels such as WhatsApp, Facebook Messenger, Instagram Direct, and Telegram. By encouraging your team members to participate, you can significantly improve customer support across these widely used platforms using a single cohesive solution. With Callbell, you can categorize your team into specific groups according to their roles, which allows for prompt support to customers through automated message routing. Utilize analytics to assess your team's performance, craft effective communication strategies, and ensure complete visibility over all interactions between your business and customers. Work collaboratively with your sales or support teams on conversations taking place across WhatsApp, Instagram Direct, Facebook Messenger, and Telegram, all managed from one unified interface. Streamline your clients' preferred messaging services into a singular platform, ultimately boosting response efficiency with a system designed for multi-agent collaboration. This method not only enhances communication but also reinforces customer loyalty, creating a more satisfying experience for users. By embracing this innovative approach, your organization can achieve a new level of customer service excellence.
Integrations Supported
Facebook
Instagram
WhatsApp
Booked it
Calendly
Clearbit
Facebook Messenger
FullContact
GraphQL
Gumroad
Integrations Supported
Facebook
Instagram
WhatsApp
Booked it
Calendly
Clearbit
Facebook Messenger
FullContact
GraphQL
Gumroad
API Availability
Has API
API Availability
Has API
Pricing Information
Free
Free Trial Offered?
Free Version
Pricing Information
$15 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Chaskiq
Date Founded
2019
Company Location
Chile
Company Website
chaskiq.io
Company Facts
Organization Name
Callbell
Date Founded
2018
Company Location
France
Company Website
www.callbell.eu/en/
Categories and Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Categories and Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking