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What is Chat2Desk?
Chat2Desk is an online chat platform designed for businesses to enhance customer engagement and draw in potential clients. This service not only streamlines interactions but also enables the automation and optimization of various processes.
One of the key features of Chat2Desk is its omnichannel communication capability, which integrates all major messaging applications, social media networks, and other communication platforms into a single interface, facilitating easy access for customers to reach your business.
Additionally, the inclusion of AI-driven chatbots helps to automate responses, efficiently handling routine inquiries from customers.
Chat2Desk also provides an online chat widget that can be embedded on your website, allowing users to quickly access the support or information they require.
Furthermore, its open API allows seamless integration with CRM systems and other essential tools, enhancing overall operational efficiency. This versatility makes Chat2Desk a valuable resource for businesses looking to elevate their customer service experience.
What is Brainybear?
Effortlessly create AI chatbots in a mere three steps and train them with just three clicks. Brainybear evaluates your website or any files you upload, delivering quick and accurate answers to customer queries. You can initiate the setup without the hassle of complex configurations, making the process straightforward and user-friendly. This chatbot authentically replicates human conversation, ensuring that all interactions feel natural and fluid. It is designed to tackle any situation, no matter how unpredictable it may be. With every exchange, it continuously improves its performance, becoming more efficient and helpful over time. Once launched, the chatbot takes care of itself, needing very little supervision or modifications from you. This feature guarantees a positive chatting experience for users, which fosters prolonged engagement and higher satisfaction rates. Its versatility allows it to excel in various environments, from customer service applications to fun interactions on social media platforms. Capable of supporting over 80 languages, it is perfectly tailored for a global audience. Moreover, our chatbot integrates seamlessly into your existing tools, significantly boosting both functionality and user experience, making it an invaluable resource for any digital interaction. By implementing this chatbot, you can enhance communication and provide timely assistance to your users, ensuring that their needs are met promptly.
Media
No images available
Integrations Supported
Telegram
WhatsApp
Facebook
Facebook Messenger
HubSpot CRM
HubSpot Customer Platform
Instagram
Intercom
Slack
Zendesk
Integrations Supported
Telegram
WhatsApp
Facebook
Facebook Messenger
HubSpot CRM
HubSpot Customer Platform
Instagram
Intercom
Slack
Zendesk
API Availability
Has API
API Availability
Has API
Pricing Information
10
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Chat2Desk
Date Founded
2015
Company Location
Russia
Company Website
chat2desk.com/en/
Company Facts
Organization Name
Brainybear
Company Website
brainybear.ai/
Categories and Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Categories and Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration