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What is ChatDash?

ChatDash is a tailored client dashboard solution designed for agencies that offer AI agents and chatbot services, enabling them to package, manage, and showcase their products effectively to clients. This platform allows agencies to create dashboards with distinct branding elements, such as logos, domains, and themes, enabling clients to engage with AI agents, review interaction histories, and manage knowledge bases. For those agencies utilizing voice or chat agents, ChatDash integrates real-time analytics, call or message logs, and usage metrics to enhance performance tracking. Moreover, it includes an integrated billing system that automates invoicing based on client usage, such as the duration of calls. With a developer-friendly API, teams can programmatically create or manage agents, access conversation data, integrate dashboards into existing workflows, and develop custom solutions tailored to their specific requirements. This all-encompassing approach not only optimizes agency operations but also delivers a fluid experience for clients, fostering stronger relationships and improved service delivery. Ultimately, ChatDash empowers agencies to adapt to the evolving landscape of AI technology while maintaining a focus on client satisfaction.

What is Chakra Chat?

Chakra Chat is an official platform for WhatsApp Business API, specifically designed for sales, customer support, and marketing teams. This platform streamlines communication by utilizing a Shared Chat Inbox for managing all interactions, enabling Template Broadcast Campaigns to reach targeted audiences, and ensuring constant customer engagement through the use of Chatbots and AI Agents. Focusing on the eCommerce industry, it allows for easy integration with popular platforms such as Shopify, WooCommerce, or Wix, which helps businesses align their product catalogs and transform WhatsApp conversations into sales prospects. Key features include an automated chat assignment system within the Shared Chat Inbox, the ability to conduct large-scale segmented messaging through Template Broadcast Campaigns, and the implementation of Chatbots and AI Agents for enhanced conversation flow and support. It also includes eCommerce and Catalog Integration, Lead Management, a Website Chat Widget, and in-depth Reporting & Insights to track delivery rates, read rates, and various chat metrics, along with a Management API for seamless integration with current technology infrastructures. Also support the recently launched features of WhatsApp Business Calling API to enable WhatsApp voice call engagement and WhatsApp Groups API to power the WhatsApp Groups for API connected number Moreover, the platform provides API Integration Partner and Agency Partner programs to further improve usability for its users. Significantly, Chakra Chat maintains no markup on Meta's standard template message fees and accommodates multiple WhatsApp numbers through a coexistence setup, while also offering comprehensive onboarding assistance to ensure a hassle-free implementation process. This makes it an invaluable tool for businesses looking to enhance their communication strategies and boost sales through effective engagement.

Media

Media

Integrations Supported

Facebook
Gmail
Google Ads
Google Calendar
HubSpot CRM
Make
Shopify
Stripe
TikTok
Twilio
WhatsApp
WooCommerce
Zapier

Integrations Supported

Facebook
Gmail
Google Ads
Google Calendar
HubSpot CRM
Make
Shopify
Stripe
TikTok
Twilio
WhatsApp
WooCommerce
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$200 per month
Free Trial Offered?
Free Version

Pricing Information

$12.49/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ChatDash

Company Location

United States

Company Website

chat-dash.com

Company Facts

Organization Name

ChakraHQ

Date Founded

2019

Company Location

India

Company Website

chakrahq.com

Categories and Features

Categories and Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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