What is Chakra Chat?

Chakra Chat is an official platform for WhatsApp Business API, specifically designed for sales, customer support, and marketing teams.

This platform streamlines communication by utilizing a Shared Chat Inbox for managing all interactions, enabling Template Broadcast Campaigns to reach targeted audiences, and ensuring constant customer engagement through the use of Chatbots and AI Agents.

Focusing on the eCommerce industry, it allows for easy integration with popular platforms such as Shopify, WooCommerce, or Wix, which helps businesses align their product catalogs and transform WhatsApp conversations into sales prospects.

Key features include an automated chat assignment system within the Shared Chat Inbox, the ability to conduct large-scale segmented messaging through Template Broadcast Campaigns, and the implementation of Chatbots and AI Agents for enhanced conversation flow and support.

It also includes eCommerce and Catalog Integration, Lead Management, a Website Chat Widget, and in-depth Reporting & Insights to track delivery rates, read rates, and various chat metrics, along with a Management API for seamless integration with current technology infrastructures.

Moreover, the platform provides API Integration Partner and Agency Partner programs to further improve usability for its users.

Significantly, Chakra Chat maintains no markup on Meta's standard template message fees and accommodates multiple WhatsApp numbers through a coexistence setup, while also offering comprehensive onboarding assistance to ensure a hassle-free implementation process.

This makes it an invaluable tool for businesses looking to enhance their communication strategies and boost sales through effective engagement.

Pricing

Price Starts At:
$12.49/month
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Chakra Chat provides an API

Screenshots and Video

Get Started

Company Facts

Company Name:
ChakraHQ
Date Founded:
2019
Company Location:
India
Company Website:
chakrahq.com

Product Details

Deployment
SaaS
iPhone
iPad
Android
Chromebook
Training Options
Documentation Hub
Online Training
Webinars
Video Library
Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Chakra Chat Categories and Features

WhatsApp Marketing Software

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics