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What is Chatform?

Chatform enables you to send and receive messages through your current business landline, eliminating the need for any specialized equipment and allowing for quick and straightforward setup. With the ability to communicate with customers from any computer or mobile device, this tool empowers your business to enhance customer engagement and satisfaction. No matter where you are, you can conveniently send texts through our user-friendly mobile, desktop, and web applications. By just logging in, you can transmit both picture (MMS) and text (SMS) messages after importing your contacts, allowing you to leverage advanced features and automation. Customers today expect the capability to text your business landline directly, and Chatform meets this demand effectively. By facilitating streamlined communication, it fosters stronger relationships between you and your clients. Furthermore, your information remains safe, thanks to Chatform's implementation of HTTPS encryption along with other cutting-edge security protocols. Overall, Chatform not only enhances customer interactions but also contributes to a more efficient and enjoyable experience for all parties involved.

What is 2way?

Consider shifting from phone calls to text messaging for your customer interactions. By utilizing a straightforward two-way texting platform, you can easily send, receive, and manage text communications with your clients. If your phone calls seem to go unanswered, there could be several reasons for this behavior. Implementing Business Text Messaging can improve your client communication and help build more robust relationships. Given that a significant number of customers favor texting as their primary communication method, it’s essential to allow them to reach out via their chosen platforms, whether it be SMS, WhatsApp, Messenger, or others, which can lead to a more enjoyable experience. Unlike traditional phone calls or live chats, text messaging provides the advantage of maintaining ongoing conversations with customers, even if they navigate away from your website or switch devices, ensuring that every interaction remains intact. By organizing these discussions in your messaging inbox, you cultivate a stronger connection with customers, increasing the likelihood that they will save your contact information for future interactions. In the end, adopting text messaging not only fosters better engagement but also significantly boosts customer loyalty and satisfaction over time. Moreover, this approach can help streamline your communication strategy, making it more efficient and effective.

Media

Media

Integrations Supported

LiveChat
Telegram
WhatsApp

Integrations Supported

LiveChat
Telegram
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

$19 per month
Free Trial Offered?
Free Version

Pricing Information

$100 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Chatform

Date Founded

2018

Company Location

United States

Company Website

www.chatform.co

Company Facts

Organization Name

2way Message

Date Founded

2020

Company Location

United Kingdom

Company Website

2way.app/

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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