Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Docket Reviews & Ratings
    58 Ratings
    Company Website
  • Genesys Cloud CX Reviews & Ratings
    1,798 Ratings
    Company Website
  • 3CX Reviews & Ratings
    1,221 Ratings
    Company Website
  • Nextiva Reviews & Ratings
    11,202 Ratings
  • Visual Visitor Reviews & Ratings
    250 Ratings
    Company Website
  • VisitUs Reception Reviews & Ratings
    82 Ratings
    Company Website
  • AddSearch Reviews & Ratings
    140 Ratings
    Company Website
  • Admiral Reviews & Ratings
    65 Ratings
    Company Website
  • ChatD&B Reviews & Ratings
    Company Website
  • TextUs Reviews & Ratings
    854 Ratings
    Company Website

What is Chatra?

Incorporate live chat, chatbots, email, and social messaging into your business framework to streamline operations. This integration enables you to effectively respond to inquiries, tackle issues, and improve conversion rates. By integrating live chat on your site, you can interact with visitors instantly, or opt for messenger mode to answer questions at your own pace. Manage all interactions from a cohesive dashboard that links your inbox with your Facebook Business Page, removing the need to switch between numerous browser tabs. Monitor the visitors on your website in real-time through a visitor list, which helps you analyze their browsing habits and sources, allowing for tailored greetings. Use Chatra to address questions, ease concerns, and strategically cross-sell and upsell products, which can significantly enhance your order volume and average transaction value. Implement bots to collect visitor contact details and other pertinent information while ensuring their consent, which can amplify your marketing efforts. Offer swift answers to frequently asked questions, ensuring visitors receive prompt assistance and alleviating some of the workload for your support team. By optimizing these processes, your company can significantly improve customer satisfaction, leading to overall growth and success. With enhanced communication strategies in place, you can create a more engaging experience for your customers.

What is 1and1Chat?

1and1Chat provides an easy-to-use and all-encompassing software solution that enables instant communication with visitors on your website. This versatile platform works with any web server and can be accessed from multiple devices via a web browser, which means users do not have to install any extra software. Featuring a straightforward interface, 1and1Chat significantly enriches the interaction for both visitors and customer support agents. It allows for effortless switching among text, audio, and video chats, leveraging webRTC technology to guarantee seamless, two-way communication. Ultimately, this innovative solution aims to enhance customer engagement while boosting support efficiency, making it a valuable tool for any business looking to improve its online presence. Additionally, the flexibility of 1and1Chat makes it suitable for businesses of all sizes, ensuring that everyone can benefit from enhanced communication capabilities.

Media

Media

Integrations Supported

Alfa-Track
CS-Cart Free
CT Mobility
DentalTap
Easyflow
Feederloop
Front
HelpShelf
KonnectzIT
Median Cobrowse
Pixpa
Planfix
Quickwork
Satisfaction.AI
Stackreaction
Supportbench
Wufoo
Zapier
elevio
🌱kvitly

Integrations Supported

Alfa-Track
CS-Cart Free
CT Mobility
DentalTap
Easyflow
Feederloop
Front
HelpShelf
KonnectzIT
Median Cobrowse
Pixpa
Planfix
Quickwork
Satisfaction.AI
Stackreaction
Supportbench
Wufoo
Zapier
elevio
🌱kvitly

API Availability

Has API

API Availability

Has API

Pricing Information

$14 per year
Free Trial Offered?
Free Version

Pricing Information

$8.50 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Chatra

Date Founded

2014

Company Location

United States

Company Website

chatra.io

Company Facts

Organization Name

1and1Chat

Company Website

1and1chat.com

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Popular Alternatives

Popular Alternatives

ActiveHelper Live Chat Reviews & Ratings

ActiveHelper Live Chat

Mentat Technologies
LiveChat Reviews & Ratings

LiveChat

LiveChat Software
Live800 Reviews & Ratings

Live800

GoldArmor
CCIChat Reviews & Ratings

CCIChat

Cyber Cast International