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What is Checker Software?

Checker provides a comprehensive market research platform designed for executing thorough customer satisfaction initiatives. By incorporating a Mystery Shopping tool and a robust customer experience management application, it facilitates multichannel data gathering, seamless operational processes, and cohesive reporting capabilities. This all-encompassing market research solution supports the efficient execution of various methodologies, including: - Mystery shopping software - CATI surveys - CAPI surveys - CAWI surveys (covering online, email, and SMS formats) - Retail audits With a commitment to exceptional customer support and a holistic enterprise-level CX solution, Checker has gained international acclaim, establishing partnerships and attracting clients across four continents. The platform not only enhances customer insights but also drives actionable strategies for organizations seeking to improve their service delivery.

What is CATIE?

CATIE serves as a dynamic platform designed to boost engagement among senior residents by consolidating communication, self-service features, and staff notifications into an intuitive system. With a host of digital content capabilities, it includes resident check-ins, updates on weather, meal choices, event registrations, mail alerts, and reminders for meals and activities, complemented by practical tools such as email, directories for community members and staff, LifeBio profiles, CATIE Radio, and two-way messaging options. The system is accessible through three different interfaces: an always-on in-room device named the CATIE Portal, a web-based application for personal devices called CATIE Web, and a digital signage app designed for communal TVs known as CATIE TV. This design ensures that all residents, including those who may be less tech-savvy, can easily access important community news and services, while also sending automatic notifications to staff about the specific needs of individual residents. By taking this all-encompassing approach, CATIE not only enhances connectivity but also encourages an active lifestyle among seniors, allowing them to feel more involved and informed within their community, ultimately enriching their daily experiences.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Checker Software Systems

Date Founded

2005

Company Location

Hadera, Israel

Company Website

www.checker-soft.com

Company Facts

Organization Name

Status Solutions

Date Founded

2001

Company Location

United States

Company Website

www.statussolutions.com/resident-engagement-catie/

Categories and Features

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

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