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What is Chexology?
Chexology's Valet provides an advanced, paperless valet experience that connects the valet process directly to the customer's vehicle, eliminating the requirement for traditional physical tickets. By enabling customers to function as their own claim tickets, this service removes the need for any ticketing system or app downloads. This inventive method enhances security, allowing valet attendants to photograph cars during drop-off to document their condition, which can be useful for returning vehicles or resolving damage claims. The iOS application facilitates swift vehicle check-ins, greatly reducing wait times and improving the overall experience when compared to standard ticketing systems. As customers get ready to depart, they are organized digitally in a queue, ensuring that their vehicles await them at the curbside promptly. Enhanced customer interaction is achieved through personalized text notifications, further enriching the overall experience. Moreover, the service includes real-time reporting and seamlessly integrates with platforms like ALICE and Square, offering valuable insights that enhance service quality. This all-encompassing system not only boosts convenience but also raises the standards of valet services, making it a game-changer in the industry. With its focus on efficiency and user satisfaction, Chexology's Valet sets a new benchmark for what customers can expect from valet services.
What is CVPS Valet?
CVPS's Valet offers a comprehensive selection of mobile and desktop applications designed to enhance valet services, leading to increased revenue, reduced labor costs, and fewer damage claims. Key features include ticketless valet options, photographic vehicle damage evaluations, and secure PCI-compliant credit card transactions, along with seamless integrations with external systems such as PARCS and hotel and casino management platforms. The software tracks every aspect of the valet service, from guest arrival to departure, ensuring accountability and meticulous logging. It supports direct posting of parking charges to guest accounts through connections with widely-used hotel management systems and facilitates credit card transactions via top payment gateways using P2PE and EMV technologies. Furthermore, operators can generate productivity reports to optimize valet services and monitor vehicle request times, enabling real-time updates for valet staff regarding parking and retrieval. This detailed approach not only enhances operational efficiency but also significantly elevates the guest experience in hospitality environments. By employing these advanced tools, venues can ensure that both staff and guests benefit from a streamlined and efficient valet service.
Integrations Supported
Square POS
API Availability
Has API
API Availability
Has API
Pricing Information
Free
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Chexology
Date Founded
2015
Company Location
United States
Company Website
www.chexology.com/valet
Company Facts
Organization Name
CVPS
Date Founded
1996
Company Location
United States
Company Website
cvps.solutions/product/valet-parking-solutions/
Categories and Features
Parking Management
Access Controls
Appeals Management
Citation Tracking
Custom Vehicle Owner Alerts
Damage Tracking
Electronic Tire Chalking
Event Management
Loyalty Program
Mobile Parking Signs
Payment Processing
Permit Management
Receipt Management
Reservations Management
Revenue Management
Ticketing
Tow Management
Violation Tracking
Categories and Features
Parking Management
Access Controls
Appeals Management
Citation Tracking
Custom Vehicle Owner Alerts
Damage Tracking
Electronic Tire Chalking
Event Management
Loyalty Program
Mobile Parking Signs
Payment Processing
Permit Management
Receipt Management
Reservations Management
Revenue Management
Ticketing
Tow Management
Violation Tracking