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We were among the first to merge social media with payment and commerce solutions. Currently, our platform empowers businesses to connect, interact, and reward their most devoted customers through various communication avenues. The following outlines the diverse methods by which global brands leverage our expertise and services. At Chirpify, we partner with a wide array of industries, such as retail, hospitality, dining, entertainment, and consumer products, among others. A frequent question that arises during conversations about the importance of engagement loyalty is how to assess its impact—not merely through surface-level indicators like Likes, but in relation to the entire loyalty strategy and its extensive implications for the organization. Prominent brands often maintain specialized social media teams that utilize social listening tools to gather, process, and analyze conversations, while also engaging with customers directly when necessary. These platforms have become crucial for businesses aiming to gauge customer opinions about their brand on a broad scale, ultimately enabling more strategic business decisions. As these strategies continue to evolve, they have reshaped customer engagement dynamics, creating a landscape where interactions are more nuanced and meaningful than ever before, significantly enhancing customer experiences.
What is Cendyn Loyalty?
Prioritize the needs and desires of your guests by providing them with distinct and tailored experiences that encourage their return visits. Cendyn's all-encompassing Loyalty solution, enhanced by our highly regarded content management system (CMS), allows you to effectively oversee your own content, images, and promotional offers, enabling smooth operation of loyalty programs tailored for any hotel or brand. This platform empowers you to craft unforgettable experiences by supporting a variety of program types, including stay, nights, recognition, birthday celebrations, and surprise perks.
• Harness the potential of CMS: Take charge of your content, images, and offers through a powerful CMS that boosts engagement, adoption, and direct bookings.
• Customized member portal: Members can easily log in using their social media accounts to track loyalty status, redeem rewards, and access exclusive offers.
• Timely rewards: Acknowledge your members with personalized rewards such as points, vouchers, and touchless gift cards at the perfect moments.
• Tailored offers: Provide dynamic communications in multiple languages, including customized offers, member rates, and reward notifications.
• Versatile loyalty solutions: With a flexible tier structure and rules engine, members can enjoy exclusive earning opportunities and curated segmentation that cater to their preferences. This adaptability ensures that your loyalty program remains relevant and engaging over time.
Media
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Integrations Supported
ALICE
Avvio
Cenium
Clarity Hotel Manager
Google Ads
GuestCentrix
GuestRevu
Oracle Cloud Infrastructure
ResortSuite SALES & CATERING
Rezcontrol
Integrations Supported
ALICE
Avvio
Cenium
Clarity Hotel Manager
Google Ads
GuestCentrix
GuestRevu
Oracle Cloud Infrastructure
ResortSuite SALES & CATERING
Rezcontrol
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Chirpify
Date Founded
2011
Company Location
United States
Company Website
www.chirpify.com
Company Facts
Organization Name
Cendyn
Date Founded
1996
Company Location
United States
Company Website
www.cendyn.com/loyalty/
Categories and Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Categories and Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management