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What is Churn Buster?

Subscription eCommerce brands and SaaS companies use Churn Buster's retention software to win back revenue from failed payments and keep customers who try to cancel. The two products run on their own or together. Dunning coordinates retries with branded email and SMS asking customers to update their payment details. Where Churn Buster handles the retries itself, it also sets their timing. With Cancel Flows, a customer who clicks cancel sees a short flow instead of a one click exit: a pause, skip, discount, or plan change, plus a question about why they're leaving. For regulated locations, Cancel Flows also includes a click-to-cancel option. Since 2013, Churn Buster has handled 50+ million failed payments, and its retention specialists have refined the default retry and campaign settings over 1,000+ accounts. Dunning connects to Stripe, Braintree, Recharge, Loop, Skio, Stay AI, Checkout Champ, Seal Subscriptions, Ordergroove, and more. Plans start at $269/mo on a flat fee set by MRR tier, month to month.

What is 2Subscribe?

This subscription service package aims to elevate customer lifetime value and enhance retention rates significantly. It includes essential tools for efficient payment processing, streamlined subscription management, and effective churn reduction, all while prioritizing customer satisfaction and ongoing service renewal. In addition, users can take advantage of extra services designed to increase conversions, ensure tax compliance, and provide robust customer support. With the capability to accommodate nine global payment options and offer recurring billing along with a multi-language checkout that supports 29 languages, your subscription business is positioned to grow on an international scale. Our advanced tools and triggers are meticulously crafted to maximize monetization throughout the entire subscription lifecycle, resulting in higher average order values and improved overall customer lifetime value. Managing your subscription-based business becomes seamless with detailed reporting on key metrics, including monthly and annual recurring revenue, renewal and churn rates, as well as the total number of active customers and subscriptions. Furthermore, you have the ability to track renewal forecasts and evaluate cohort data, allowing for continuous refinement of your strategies. Ultimately, this comprehensive package not only provides the insights needed to navigate a competitive landscape but also empowers businesses to innovate and adapt for future growth. By leveraging these tools, you can ensure that your subscription service remains resilient and appealing to customers.

Media

Media

Integrations Supported

Shopify
Inveterate
Ordergroove
Recurly

Integrations Supported

Shopify
AliDropship
Aliphia
CloudBooks
CoffeeCup Web Form Builder
DPD
Dynamic Product Options
Event Espresso
J2Store
Jumpseller
Magento
Pinnacle Cart
Selz
aMember Pro
nopCommerce

API Availability

Has API

API Availability

Has API

Pricing Information

$269/mo
Churn Buster charges a flat monthly fee set by your MRR tier, with no cut of recovered revenue, so it pays for itself at about a 1% recovery rate lift. Pricing starts at $269/mo.

Pricing Information

$0.35 per sale

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Churn Buster

Date Founded

2013

Company Location

United States

Company Website

churnbuster.io

Company Facts

Organization Name

Verifone

Company Location

United States

Company Website

www.2checkout.com/products/2subscribe/

Categories and Features

Churn Prevention

Not specified

Recurring Billing

Dunning Management

Subscription Management

Cancellation Management
Dunning Management
Revenue Recovery Tools

Categories and Features

Subscription Management

Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Self Service Portal
Subscription Plan Management
Tax Management
Usage Tracking/Analytics

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