Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 4 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • Revaly Reviews & Ratings
    7 Ratings
    Company Website
  • Regpack Reviews & Ratings
    393 Ratings
    Company Website
  • Odoo Reviews & Ratings
    1,714 Ratings
    Company Website
  • Sage Intacct Reviews & Ratings
    8,776 Ratings
    Company Website
  • FirstPromoter Reviews & Ratings
    64 Ratings
    Company Website
  • Admiral Reviews & Ratings
    73 Ratings
    Company Website
  • Advantage Reviews & Ratings
    37 Ratings
    Company Website
  • Melio Reviews & Ratings
    2,212 Ratings
    Company Website
  • TraceEngine Reviews & Ratings
    1 Rating
    Company Website
  • Xero Reviews & Ratings
    5,952 Ratings
    Company Website

What is Churn Buster?

Subscription eCommerce brands and SaaS companies use Churn Buster's retention software to win back revenue from failed payments and keep customers who try to cancel. The two products run on their own or together. Dunning coordinates retries with branded email and SMS asking customers to update their payment details. Where Churn Buster handles the retries itself, it also sets their timing. With Cancel Flows, a customer who clicks cancel sees a short flow instead of a one click exit: a pause, skip, discount, or plan change, plus a question about why they're leaving. For regulated locations, Cancel Flows also includes a click-to-cancel option. Since 2013, Churn Buster has handled 50+ million failed payments, and its retention specialists have refined the default retry and campaign settings over 1,000+ accounts. Dunning connects to Stripe, Braintree, Recharge, Loop, Skio, Stay AI, Checkout Champ, Seal Subscriptions, Ordergroove, and more. Plans start at $269/mo on a flat fee set by MRR tier, month to month.

What is Chargebee?

Chargebee serves as an effective tool for managing subscriptions and handling recurring billing, enabling SaaS companies to optimize their Revenue Operations. It offers seamless integration with top-tier payment processors like PayPal, Braintree, and Stripe. Across various regions, Chargebee facilitates the automation of collecting recurring payments, managing invoicing, handling taxes, and sending email notifications. The platform efficiently oversees essential workflows, encompassing everything from lead generation to financial reporting, thanks to its robust integrations with systems like Salesforce, Quickbooks, Avalara, and Slack. Chargebee Retention stands out as a premier solution designed to help you minimize customer cancellations in alignment with your business requirements. It provides tailored experiences that yield positive outcomes and features mechanisms to mitigate cancellations effectively. Furthermore, you can conduct experiments based on specific customer and subscription characteristics to ensure that the cancellation experience remains both relevant and personalized, ultimately enhancing customer satisfaction.

Media

Media

Integrations Supported

Braintree
Shopify
Stripe
Recurly
Skio
Stay AI

Integrations Supported

Braintree
Shopify
Stripe
1CRM
Bold BI
DataChannel
FirstPromoter
HSI Donesafe
PaymentCloud
Peaka
Peakflo
Pin Payments
PingBell
Quaeris
RNDpoint
Unlimitd
Yonoma

API Availability

Has API

API Availability

Has API

Pricing Information

$269/mo
Churn Buster charges a flat monthly fee set by your MRR tier, with no cut of recovered revenue, so it pays for itself at about a 1% recovery rate lift. Pricing starts at $269/mo.

Pricing Information

$299/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Churn Buster

Date Founded

2013

Company Location

United States

Company Website

churnbuster.io

Company Facts

Organization Name

Chargebee

Date Founded

2011

Company Location

United States

Company Website

www.chargebee.com

Categories and Features

Churn Prevention

Not specified

Recurring Billing

Dunning Management

Subscription Management

Cancellation Management
Dunning Management
Revenue Recovery Tools

Categories and Features

AR Automation

Not specified

B2B Payment

Not specified

Billing and Invoicing

Billing Portal
Contact Database
Customer Portal
Customizable Invoices
Dunning Management
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Recurring/Subscription Billing
Tax Calculator

Membership Management

Automatic Renewals
Dues Management
Member Portal
Nonprofit Membership
Payment Processing

Merchants of Record

Not specified

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
Recurring Billing

Recurring Billing

Customer Portal
Deferred Billing
Discount Management
Dunning Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Donations
Subscription Billing

Revenue Management

Dynamic Pricing
Price Optimization

Revenue Recognition

Not specified

SaaS Billing

Not specified

Subscription Management

Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics

Usage-Based Billing

Not specified

Popular Alternatives

Popular Alternatives

Nue Reviews & Ratings

Nue

Nue.io
Butter Reviews & Ratings

Butter

Butter Payments