CipherHealth vs. Artera

Create automated reminders tailored to each patient's preferred language and format for appointments, procedure preparations, and screening queries, ensuring effective communication with all individuals. Show genuine concern for each patient's unique preferences, such as their dietary choices and favored visitors, by integrating these details into thoughtful digital interactions. After patients are discharged, proactively follow up with personalized phone calls or text messages to confirm adherence to their care plans and address any issues they may have, which aids in smoother transitions in their ongoing care. While it's vital to provide compassionate, patient-centered healthcare, this commitment can also place significant demands on staff, particularly during difficult periods. Therefore, it's important to seek out creative ways to engage staff meaningfully, enhancing both the health of patients and the well-being of the workforce. As hospital leaders contend with increasing demands to boost revenue and maintain patient loyalty, it's essential to understand how a cohesive, contemporary patient engagement platform can play a role in minimizing costs and promoting sustainable growth. By effectively utilizing technology, healthcare providers can not only enhance patient outcomes but also create a more positive experience for both patients and healthcare staff, ultimately leading to a healthier environment overall. This holistic approach can help foster a culture of collaboration and support within the healthcare setting.

Healthcare organizations use Artera to deploy voice AI agents that manage routine patient conversations, from appointment scheduling and intake to referral management, payments, and care gap outreach, reducing administrative burden while improving patient access. The platform, Artera Harmony, connects fragmented communication into coordinated patient engagement across text, phone, email, and voice AI, with deep EHR integrations that automate the right message at the right time. AI Service Squads work directly with provider teams to design custom solutions around each practice's unique operational needs. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience. Key capabilities include AI-powered Smart Inbox, which consolidates all patient conversations in one place, surfacing high-priority messages so staff focus where it matters most. Automated workflows support complex care journeys, from appointment reminders and care gap closure to post-visit follow-ups and intake preparation, without requiring staff intervention. Built-in reporting tools provide real-time visibility into patient engagement rates, message volume, response times, and no-show recovery revenue. Artera's voice AI agents are purpose-built for healthcare, handling routine conversations that consume staff time so teams can focus on patients who need a human touch. AI Service Squads, dedicated teams of Artera's AI builders, collaborate directly with each practice to design, implement, and support custom AI solutions around their workflows and EHR environment. Security is foundational: SOC 2 Type 2, HITRUST certified, HIPAA compliant, and FedRAMP Class D Certified (FedRAMP High). Identifiable patient data is never used to train AI models. 2B+ Annual Comms. | #1 Best in KLAS (Patient Communications, 2026) | 11+yrs Healthcare-Native Experience | FedRAMP Class D Certification | 200M+ Patients | 1,000+ Healthcare Providers