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What is CirrusMD?

CirrusMD transforms the way patients connect with healthcare providers, making the process as simple as sending a text message to a friend. There are no waiting times, no need for scheduled visits, and no automated responses; just instant access to caring, certified medical experts. This service is available to eligible employees and health plan members around the clock, regardless of their location. When virtual consultations with doctors are made quick, simple, and free of charge, employees are more inclined to utilize them. Explore the factors contributing to the increased telemedicine adoption rates among businesses that implement CirrusMD. By providing seamless access to essential healthcare, you can present your members with a telehealth option that fits their text-first communication preferences. As the workplace landscape changes, it is crucial to ensure that your clients benefit from text-based telemedicine, which is the perfect employee perk for today’s workforce without desks. CirrusMD offers a comprehensive care model that encompasses virtual primary care along with specialized and behavioral health services. This strategy not only allows for monitoring of financial savings but also guarantees timely access and high-quality care, ultimately boosting employee health and satisfaction. Additionally, this innovative service helps bridge the gap between traditional healthcare and the needs of a modern workforce, promoting a healthier work environment overall.

What is Cirrus Contact Center?

No matter the scale of your contact center, Cirrus Contact Center delivers an all-encompassing cloud solution aimed at transforming your customer service experience significantly. Thanks to a flexible pay-as-you-go pricing model, you can start enjoying the advantages of Cirrus Contact Center immediately. We work closely with you to customize your customer service approach, ensuring it is perfectly suited to your unique requirements. Our solution is fine-tuned to meet your precise needs, allowing you to choose the essential features and smoothly integrate them into your existing system. Your customers will quickly recognize the improvements in their interactions with your team. Furthermore, our cloud-based recording technology removes the burden of expensive call and contact recording systems, as we securely archive your communications in the cloud, making them easily accessible from any device and location. This innovative approach empowers you to handle customer interactions with unparalleled efficiency and convenience, revolutionizing the way you engage with your clientele. Ultimately, Cirrus Contact Center is committed to enhancing your service delivery and ensuring customer satisfaction.

Media

Media

Integrations Supported

Avaya Cloud Office
Cisco Nexus Dashboard Fabric Controller
Conversocial
Facebook Messenger
Instagram
Microsoft Dynamics 365
NetSuite
Oracle B2C Service
Salesforce
ServiceNow
Sugar Sell
USU Hybrid Cloud Management
WhatsApp
X (Twitter)
YouTube
Zendesk

Integrations Supported

Avaya Cloud Office
Cisco Nexus Dashboard Fabric Controller
Conversocial
Facebook Messenger
Instagram
Microsoft Dynamics 365
NetSuite
Oracle B2C Service
Salesforce
ServiceNow
Sugar Sell
USU Hybrid Cloud Management
WhatsApp
X (Twitter)
YouTube
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CirrusMD

Date Founded

2012

Company Location

United States

Company Website

www.cirrusmd.com

Company Facts

Organization Name

Cirrus

Date Founded

2011

Company Location

United Kingdom

Company Website

www.cirrusresponse.com

Categories and Features

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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