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What is Cisco AgenticOps?

AgenticOps introduces a groundbreaking methodology that is transforming IT operations in enterprises to meet the demands of an AI-focused future, leveraging AI agents to translate real-time data, automation, and extensive domain knowledge into intelligent, all-encompassing actions that oversee workflows across networking, security, and applications within a unified platform. At the heart of this advancement lies Cisco’s Deep Network Model, a specialized large language model shaped by over forty years of Cisco expertise, encompassing CCIE-level knowledge, educational resources from CiscoU, and hands-on operational experience, further refined through reinforcement learning, chain-of-thought reasoning, and test-time scaling to guarantee both precision and rapidity. This advanced engine powers AI Canvas, the inaugural generative user interface tailored specifically for IT operations across multiple domains, which integrates live telemetry data into an intelligent workspace. Users are equipped with the integrated Cisco AI Assistant, allowing them to communicate in natural language to troubleshoot issues, explore alternatives, pinpoint root causes, and implement corrective actions. The seamless amalgamation of these diverse functionalities not only boosts operational efficiency but also empowers teams to react promptly and effectively to emerging challenges. As a result, the synergy of these cutting-edge technologies is setting the stage for a more agile and responsive IT landscape, ultimately fostering a more proactive approach to managing enterprise operations.

What is Canvas AI?

Canvas serves as a cutting-edge platform that utilizes AI technology to enhance customer success by transforming data into actionable insights. It seamlessly integrates with existing data sources, offering a unified perspective that facilitates proactive management of customer relationships. Key features include the early identification of risks, the detection of potential growth opportunities, and the automation of tedious tasks, allowing teams to dedicate their efforts to strategic initiatives. The AI-powered alerts and the Canvas Copilot function assist in prioritizing essential actions and managing complex tasks efficiently. In addition, Canvas offers generative analytics for customizable reporting in real-time, which improves the understanding of ROI and progress communicated to clients. Its streamlined implementation process adapts to existing datasets, delivering immediate advantages. Ultimately, Canvas empowers customer success teams to move from a reactive stance to a proactive strategy that emphasizes growth and development opportunities. By harnessing Canvas's sophisticated features, organizations can strengthen their customer relationships and achieve lasting success in the market. This innovative approach not only fosters a more engaged customer base but also positions companies for future advancements.

Media

Media

Integrations Supported

Amplitude
Cisco AI Canvas
Cisco Meraki
Gmail
Google Calendar
Google Docs
HubSpot CRM
Microsoft Excel
Salesforce
Slack
Snowflake
Splunk Cloud Platform
ThousandEyes

Integrations Supported

Amplitude
Cisco AI Canvas
Cisco Meraki
Gmail
Google Calendar
Google Docs
HubSpot CRM
Microsoft Excel
Salesforce
Slack
Snowflake
Splunk Cloud Platform
ThousandEyes

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

blogs.cisco.com/innovation/network-operations-for-the-ai-age

Company Facts

Organization Name

Canvas AI

Company Location

United States

Company Website

www.canvas.inc/

Categories and Features

Categories and Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

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