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What is Cisco Unified Communications Manager?

Enterprises can achieve seamless connectivity for individuals at any time and from any location through Cisco's extensive collaboration framework, which is specifically designed for voice and video interactions, messaging, and mobility solutions. The Cisco Unified Communications Manager (Unified CM) offers reliable, secure, scalable, and manageable call control, in addition to session management capabilities. By optimizing your communications infrastructure, Cisco Unified Communications Manager enables your teams to engage with ease and efficiency. This solution includes a variety of features such as IP telephony, high-definition video conferencing, unified messaging, and Instant Messaging and Presence capabilities. Transform your work environments to attract and retain top talent from diverse locations, providing them with the Cisco Unified Communications Manager and the necessary tools for success. With strong features that cater to mobile and remote employees, it’s crucial to choose a solution that evolves with your business needs, whether you are a local family-run establishment or a multinational corporation. Embracing Cisco’s unified communications can profoundly boost collaboration and productivity within your organization, paving the way for ongoing innovation and success in a competitive market. As businesses continue to grow and change, leveraging such technology becomes even more vital for maintaining a competitive edge.

What is Cisco Jabber?

Collaborate effortlessly from any location and using any device without sacrificing your productivity. The flexibility to work remotely can actually enhance your output rather than impede it. Cisco Jabber provides a suite of features including instant messaging, video and voice calls, voice messaging, desktop sharing, conferencing capabilities, and presence notifications. You can easily find the right contacts, check their availability, and boost your teamwork. Engage with your colleagues regardless of where they are situated, ensuring effective collaboration whether you're at your desk or on the move. With your Android smartphone or tablet, you can collaborate seamlessly from virtually anywhere. If you're out and about, your Apple iPhone or iPad keeps you connected. Cisco Jabber serves as your central hub for communication and teamwork, allowing for efficient collaboration under any circumstances. This adaptable tool not only empowers teams to connect and work together effectively but also cultivates a more productive and dynamic work atmosphere, making it an essential resource for modern workplaces. As a result, teams can navigate challenges and seize opportunities with greater agility and coordination.

Media

Media

Integrations Supported

Avotus ReflectR
Cisco Unity Connection
MiaRec
NextPlane
OneVault
CallBroker Report View
Cisco Webex
DataParser
Global Relay
Google Calendar
Microsoft SharePoint
NIM
Omnissa Horizon Cloud Service
OpenText CX-E Voice
Slack
SummitAI CINDE
TELUS International Content Moderation
Tray.ai
Voicemaxx CE
WinZip SafeShare

Integrations Supported

Avotus ReflectR
Cisco Unity Connection
MiaRec
NextPlane
OneVault
CallBroker Report View
Cisco Webex
DataParser
Global Relay
Google Calendar
Microsoft SharePoint
NIM
Omnissa Horizon Cloud Service
OpenText CX-E Voice
Slack
SummitAI CINDE
TELUS International Content Moderation
Tray.ai
Voicemaxx CE
WinZip SafeShare

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.cisco.com/c/en/us/products/unified-communications/unified-communications-manager-callmanager/index.html

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.cisco.com

Categories and Features

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Messaging

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

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