Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Borealis Reviews & Ratings
    8 Ratings
    Company Website
  • Qomon Reviews & Ratings
    52 Ratings
    Company Website
  • Casebook Reviews & Ratings
    136 Ratings
    Company Website
  • CallHub Reviews & Ratings
    390 Ratings
    Company Website
  • CivicPlus Social Media Archiving Reviews & Ratings
    14 Ratings
    Company Website
  • Complize Reviews & Ratings
    1 Rating
    Company Website
  • DOP Software Reviews & Ratings
    4 Ratings
    Company Website
  • QUALO Reviews & Ratings
    1 Rating
    Company Website
  • CharityTracker Reviews & Ratings
    1,412 Ratings
    Company Website
  • GiveLife365 Reviews & Ratings
    9 Ratings
    Company Website

What is CitizenLab?

Uncover valuable insights from your community that empower you to make well-informed choices. The CitizenLab community engagement platform simplifies the process of connecting with residents, enabling governments to effectively manage feedback and derive actionable insights all within a single interface. With a mission to enhance democracy, CitizenLab strives to make public decision-making more inclusive and responsive to the needs of the community. We prioritize safety for both you and your community members. The platform fosters transparent, interactive dialogues, which contribute to heightened participation and stronger community trust. Your dedicated CitizenLab engagement specialist will guide you in crafting meaningful projects from inception to completion. Designed for ease of use, both administrators and residents can navigate the platform effortlessly. Additionally, text analytics are employed to identify patterns, keywords, and sentiments expressed in open-ended community responses, enriching the decision-making process. By leveraging these insights, you can create a more engaged and informed community.

What is CSM CXP?

CSM's Citizen Experience Platform (CXP) is a comprehensive set of tools designed to leverage technology for enhancing the experience of citizens. By pinpointing top-tier features, CSM promotes effective communication between citizens and government entities. The CXP merges excellent citizen-government interactions with cutting-edge technological advancements. Additionally, it includes systems for managing grievances and feedback, as well as a dedicated contact center to further support citizen engagement. This holistic approach aims to create a more responsive and interactive environment for public services.

Media

Media

Integrations Supported

Patchworks

Integrations Supported

Patchworks

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CitizenLab

Date Founded

2015

Company Location

Belgium

Company Website

www.citizenlab.co

Company Facts

Organization Name

CSM Technologies

Date Founded

1998

Company Location

India

Company Website

www.csm.tech

Categories and Features

Categories and Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Popular Alternatives

Popular Alternatives

Maptionnaire Reviews & Ratings

Maptionnaire

Mapita Oy
Intranet Quorum Reviews & Ratings

Intranet Quorum

Leidos Digital Solutions