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What is Citybase Serve?

We improve the connections between governmental bodies and utilities for the greater good of all citizens, exemplifying the principle that Smart Cities Benefit All. Utilizing advanced technology within the public sector allows for simplified bill payment processes tailored to the diverse needs of residents. Individuals should have the freedom to manage their payments, request services, or obtain information using their preferred methods, whether that be online, via phone, at a self-service kiosk, or in-person with a cashier. We tackle the various obstacles present in the public sector, offering solutions that enhance both simple transactions and complex procedures, from paying water bills to submitting applications for homestead deductions. Our digital and integrated tools not only improve data management but also optimize the experiences of staff members. The flexible nature of our government technology allows for quick adaptations to new regulations, resulting in better outcomes and enhanced user satisfaction. Across the United States, numerous cities, counties, and utility companies are leveraging citybase technology to promote fair debt collection practices, speed up payment processes, and provide customized service delivery options. Our team mirrors the accessibility of our technology, showing a real dedication to creating seamless and effective interactions for every user involved. By focusing on user experience, we strive to make civic engagement not only more accessible but also more enjoyable for all participants. Ultimately, our mission is to empower communities through innovative solutions that foster collaboration and transparency.

What is CityEdge?

Itron CityEdge leverages the power of IoT solutions, real-time data analysis, and practical insights to help urban areas achieve their sustainability goals, enhance operational efficiency, and bolster resilience against various challenges. With a staggering network of over 270 million connected devices and sensors that support 8,000 clients across the globe, Itron empowers municipalities to obtain crucial data tailored to their needs. This platform simplifies the integration of diverse advanced technologies, such as field devices, smart sensors, reliable connectivity, and secure multi-transport network communications, while also incorporating a specialized enterprise business intelligence system aimed at optimizing city services and operations. CityEdge encourages interdepartmental collaboration and paves the way for innovative applications through a versatile and open platform that links to an extensive network of international partners. Rooted in an open innovation approach founded on five essential principles, CityEdge advocates for the use of open standards, fosters a cooperative ecosystem mentality, removes obstacles to experimentation, and guarantees architectural adaptability, all of which propel advancements in urban governance. By utilizing these comprehensive tools, cities can significantly enhance their operational effectiveness while adeptly addressing the complexities of contemporary urban life. Ultimately, Itron CityEdge not only streamlines city management but also inspires a forward-thinking approach to urban challenges.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Citybase

Company Location

United States

Company Website

thecitybase.com

Company Facts

Organization Name

Itron

Date Founded

1977

Company Location

United States

Company Website

na.itron.com/what-we-offer/city-edge-overview

Categories and Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Categories and Features

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