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What is Citywide Maintenance?

Citywide Maintenance is a comprehensive CMMS designed to transition municipal operations from reactive "break-fix" cycles to a sophisticated, proactive maintenance strategy. By integrating public service requests directly with internal work orders and preventative programs, the system ensures that departmental efforts are always aligned with the community’s highest priorities. The platform’s configurable logic allows for custom-built approval paths and task hierarchies, ensuring the software adapts to your existing organizational structure rather than forcing a one-size-fits-all approach. The solution enhances visibility across the entire maintenance lifecycle through real-time inventory tracking, automated recurring schedules, and detailed labor costing. This granular data allows managers to identify bottlenecks, optimize parts management, and justify budget requirements with hard evidence. Field teams stay connected via a ruggedized mobile app, which allows for instant documentation and data capture directly at the asset site—ensuring the office is always working with the most current operational data.

What is 24/7 Software?

Enhance your operational effectiveness by efficiently managing and tracking your assets, overseeing vendor and warranty information, and organizing preventive maintenance tasks from a single, intuitive platform. With a simple click, you can create, monitor, adjust, and assign work orders to swiftly address any emerging challenges. Moving towards digital documentation will further streamline your processes. Develop a customized web form that allows non-system users, such as vendors and employees who do not have around-the-clock Software access, to submit work orders for review at their convenience, regardless of their location. Gain control over the entire workflow by setting up a hierarchy of approvals based on factors such as the type of work order, its urgency, or the specific location. Effortlessly establish preventive maintenance schedules, including all necessary materials, labor, costs, and attachments for a thorough assessment. By automating maintenance activities across your asset portfolio, you will conserve both time and resources. This cohesive methodology will not only lead to greater operational efficiency but will also enhance responsiveness to various challenges. Ultimately, a more streamlined process can foster a culture of proactive maintenance and continuous improvement within your organization.

Media

Media

Integrations Supported

Geotab
Moneris
Paymentus
Questica Performance
mPACS

Integrations Supported

Geotab
Moneris
Paymentus
Questica Performance
mPACS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PSD Citywide

Date Founded

2003

Company Location

Canada

Company Website

www.psdcitywide.com/software-solutions/cmms-system/

Company Facts

Organization Name

24/7 Software

Date Founded

2007

Company Location

United States

Company Website

www.iss247.com

Categories and Features

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Categories and Features

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Lost and Found

Access Control
Automatic Matching
Category Management
Claims Management
Cross-Database Search
Document Management
Historical Reporting
Image Recognition
Inventory Management
Self Service Portal
Shipping Management
Unclaimed Items Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

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