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What is Citywide Permitting?

Our team brings 21 years of specialized experience to every project, deeply understanding the logistical pressures and resource constraints that modern building departments face. We recognize that adopting a new permitting system is a significant undertaking; therefore, our approach is designed to minimize friction while maximizing long-term sustainability. By leveraging our "Single Source of Truth" philosophy, Citywide Permitting doesn't just digitize paper—it integrates your building department into the broader municipal ecosystem. From initial application through final inspection, our software ensures that every permit is a data point that informs your city's growth, financial health, and asset lifecycle.

What is Accela?

The Accela Civic Platform acts as a strong backbone for our range of Civic Applications and additional solutions aimed at helping governments improve citizen services while meeting the needs of growing communities. It integrates shared technologies and functionalities within a Software as a Service (SaaS) structure, addressing the varied demands of government agencies, from expansive state entities to smaller local departments. This platform provides agencies with the critical resources required to support business operations for citizens, simplify the permit application workflow, and manage inspections effectively. Moreover, it is designed to be flexible and scalable, allowing for continuous innovation without the necessity of significant new technology expenditures. The platform enables the automation of both simple and complex tasks that span multiple departments and diverse process elements. In addition, our sophisticated workflow engine adeptly assigns responsibilities to users, oversees service level agreements, directs approvals and procedural steps, and guarantees that all activities are carried out seamlessly and punctually. Ultimately, this all-encompassing solution not only boosts agency efficiency but also significantly enhances the overall experience for citizens, fostering a more engaged and responsive community. With its comprehensive capabilities, the platform positions agencies to adapt to future challenges and opportunities effectively.

Media

Media

Integrations Supported

Geotab
Moneris
Paymentus
mPACS

Integrations Supported

Blitzz
Connectif
Hyland IDP
Selectron Relay
VuSpex
cloudPWR

API Availability

Has API

API Availability

Pricing Information

Enterprise Software License system with unlimited seats, with pricing based on population and individual client needs.

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PSD Citywide

Date Founded

2003

Company Location

Canada

Company Website

www.psdcitywide.com/software-solutions/e-permitting-software/

Company Facts

Organization Name

Accela

Date Founded

1981

Company Location

United States

Company Website

www.accela.com

Categories and Features

Code Enforcement

Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Planning & Zoning

Permit

Building Permits
Business License
Code Enforcement
Customer Portal
Inspection Management
Mobile Access
Online Applications
Online Payments
Renewal Management

Categories and Features

Citizen Engagement

Not specified

Code Enforcement

Not specified

Government

Not specified

Land Management

Not specified

Municipal

Not specified

Permit

Not specified

Public Works

Project Management
Service Request Management
Work Order Management

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