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What is Citywide Permitting?
Our team brings 21 years of specialized experience to every project, deeply understanding the logistical pressures and resource constraints that modern building departments face. We recognize that adopting a new permitting system is a significant undertaking; therefore, our approach is designed to minimize friction while maximizing long-term sustainability.
By leveraging our "Single Source of Truth" philosophy, Citywide Permitting doesn't just digitize paper—it integrates your building department into the broader municipal ecosystem. From initial application through final inspection, our software ensures that every permit is a data point that informs your city's growth, financial health, and asset lifecycle.
What is Accela?
The Accela Civic Platform acts as a strong backbone for our range of Civic Applications and additional solutions aimed at helping governments improve citizen services while meeting the needs of growing communities. It integrates shared technologies and functionalities within a Software as a Service (SaaS) structure, addressing the varied demands of government agencies, from expansive state entities to smaller local departments. This platform provides agencies with the critical resources required to support business operations for citizens, simplify the permit application workflow, and manage inspections effectively. Moreover, it is designed to be flexible and scalable, allowing for continuous innovation without the necessity of significant new technology expenditures. The platform enables the automation of both simple and complex tasks that span multiple departments and diverse process elements. In addition, our sophisticated workflow engine adeptly assigns responsibilities to users, oversees service level agreements, directs approvals and procedural steps, and guarantees that all activities are carried out seamlessly and punctually. Ultimately, this all-encompassing solution not only boosts agency efficiency but also significantly enhances the overall experience for citizens, fostering a more engaged and responsive community. With its comprehensive capabilities, the platform positions agencies to adapt to future challenges and opportunities effectively.
Integrations Supported
Blitzz
Connectif
Hyland IDP
Selectron Relay
VuSpex
cloudPWR
API Availability
Has API
API Availability
Pricing Information
Enterprise Software License system with unlimited seats, with pricing based on population and individual client needs.
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Customer Service / Support
Not specified
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Not specified
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
PSD Citywide
Date Founded
2003
Company Location
Canada
Company Website
www.psdcitywide.com/software-solutions/e-permitting-software/
Company Facts
Organization Name
Accela
Date Founded
1981
Company Location
United States
Company Website
www.accela.com
Categories and Features
Code Enforcement
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Planning & Zoning
Permit
Building Permits
Business License
Code Enforcement
Customer Portal
Inspection Management
Mobile Access
Online Applications
Online Payments
Renewal Management
Categories and Features
Citizen Engagement
Not specified
Code Enforcement
Not specified
Government
Not specified
Infrastructure Asset Management
Not specified
Land Management
Not specified
Municipal
Not specified
Permit
Not specified
Public Records Management
Not specified
Public Works
Project Management
Service Request Management
Work Order Management