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What is CivicPlus Social Media Archiving?

CivicPlus Social Media Archiving stands out as one of the most trustworthy solutions for public entities aiming to effectively manage records compliance and mitigate risks. This innovative software seamlessly integrates with your social media platforms, enabling the real-time capture, preservation, and archiving of all content shared and interacted with by your organization. The archived data is securely stored in a user-friendly interface, making it easy to oversee your online communications while ensuring adherence to public records laws and regulations. By utilizing social media archiving, organizations can safeguard their communications, allowing for prompt responses to compliance inquiries and legal obligations. Furthermore, the software captures even deleted or modified posts and comments, providing a comprehensive record of all interactions. Users can replay recordings in their original context, and the authenticity of the content is guaranteed through the use of digital signatures, thus enhancing the integrity of the archived information. This approach not only streamlines compliance efforts but also fortifies public trust in the organization's transparency and accountability.

What is Arctera Insight Capture?

Arctera Insight Capture offers a comprehensive data capture solution designed to help businesses manage communication data securely and in compliance with industry regulations. The platform integrates with over 120 content sources, including emails, instant messaging, social media, and collaboration tools, ensuring that all data is preserved in full, unaltered context. Arctera Insight Capture incorporates advanced AI capabilities, such as auto-tagging, classification, and OCR, to organize and make data more searchable. With flexible deployment options, businesses can choose cloud or on-premises setups based on their needs. The platform enhances compliance by centralizing data across multiple sources and supporting audit-ready metadata and transparent access. Additionally, by automating the archiving process and filtering out unnecessary data, it helps businesses significantly reduce storage costs while maintaining high security standards. It also helps mitigate risks by offering real-time monitoring and identifying potential compliance issues. For organizations dealing with sensitive communication data, Arctera Insight Capture provides an effective, scalable solution to stay ahead of evolving compliance requirements.

Media

Media

Integrations Supported

Desktop.com
Facebook
Flickr
Instagram
LinkedIn
Nextdoor
Pinterest
Vimeo
X (Twitter)
YouTube

Integrations Supported

API Availability

API Availability

Pricing Information

Contact Vendor for Pricing
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

CivicPlus

Date Founded

2001

Company Location

United States

Company Website

www.civicplus.com/social-media-archiving/

Company Facts

Organization Name

Arctera

Date Founded

2024

Company Location

United States

Company Website

www.arctera.io/capture

Categories and Features

Archiving

Multimedia Archiving
Retention Management
Web Archiving
eDiscovery

Compliance

Not specified

Government

Compliance Management

Municipal

Not specified

Social Media Monitoring

Configurable Alerts
Dashboard
Reputation Management

Categories and Features

Archiving

Not specified

Data Collection

Not specified

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