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What is CivicReady?

In times of emergencies such as natural disasters, active shooter situations, evacuations, road closures, pandemics, and terrorist threats, it is crucial to provide prompt warnings and directives to the public. Our user-friendly messaging platform empowers individuals, regardless of their technical ability, to quickly craft new announcements or choose from an array of event-specific pre-written templates. Notifications can be automatically dispatched via various channels, including the National Weather Service (NWS), SMS alerts, and messaging APIs, ensuring wide reach. Moreover, the system can seamlessly translate and disseminate messages into as many as 60 different languages, broadening accessibility. Administrators can issue alerts from any place and at any moment, guaranteeing that urgent information is delivered to citizens directly on their mobile devices. With customizable access controls and robust hosting solutions, users can feel confident that their security concerns are effectively addressed during critical times. In addition, the platform significantly improves communication efficiency, making sure that essential information is relayed promptly to those who require it, ultimately aiming to save lives and enhance public safety. This comprehensive approach to emergency messaging ensures that communities remain informed and prepared in the face of adversity.

What is Aladtec?

Easily implement rotational shifts that vary in complexity, or adjust shifts on a daily basis as needed. Team members have the opportunity to express their availability and sign up for shifts accordingly. The platform offers seamless integration of Aladtec scheduling data with various external applications, including reporting tools, dashboards, and performance metrics, which not only saves time but also minimizes the likelihood of data entry mistakes. Users can quickly generate reports that outline scheduled hours and payroll, along with outputs from customized forms, and have the capability to export these reports to cater to specific needs. Improve communication within the organization through Aladtec's messaging features, which allow for coverage requests and system notifications to be sent via email and text to both individuals and groups. In addition, you can maintain comprehensive personnel records, including emergency contacts, licenses, and certifications. The system provides the flexibility to adjust user settings and track time off, whether or not accruals are managed by the system. Moreover, our highly-rated in-house support team is ready to provide free and unlimited training via phone, chat, or email whenever assistance is required. With these robust features, your organization can not only streamline operations but also enhance overall effectiveness and productivity. Ultimately, this leads to a more organized and responsive workplace environment.

Media

Media

Integrations Supported

First Arriving Dashboards
CivicPlus 311 CRM System
QuickBooks Payroll
Sage People

Integrations Supported

First Arriving Dashboards
CivicPlus 311 CRM System
QuickBooks Payroll
Sage People

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CivicReady

Date Founded

2001

Company Location

United States

Company Website

www.civicplus.com

Company Facts

Organization Name

Aladtec

Date Founded

2002

Company Location

United States

Company Website

www.aladtec.com

Categories and Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Fire Department

Custom Map Views
Equipment Tracking
Event Calendar
Facility Pre-planning Data
In-Vehicle Navigation
Incident Response Checklists
Pictometry Imagery
Scheduling
Search

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Categories and Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

Fire Department

Custom Map Views
Equipment Tracking
Event Calendar
Facility Pre-planning Data
In-Vehicle Navigation
Incident Response Checklists
Pictometry Imagery
Scheduling
Search

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

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