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What is CivicTrack?
A software solution designed specifically for managing constituents in alignment with your mission. This powerful cloud-based platform empowers you to build meaningful relationships with those you serve. CivicTrack streamlines case management like never before, allowing you to connect constituents with vital services, provide timely updates, and oversee all communications related to a case from a unified dashboard. With CivicTrack, you can centralize all contact information and interaction history in a single, easily accessible online repository, ensuring that each constituent has a thorough profile. The platform also supports seamless case tracking, email communication, and file storage, keeping a detailed record of all actions and correspondence in one convenient space.
Thinking of transitioning from Excel or another service? We offer implementation assistance to ensure a seamless and secure migration of your data into CivicTrack. While the platform is designed to be intuitive right from the beginning, we also provide free training for all users, along with ongoing support. Each user benefits from permission-based access and a high degree of customization to meet their unique needs. Moreover, our dedicated customer service team is always on hand to help with any inquiries or issues you might face while utilizing the software. With CivicTrack, managing your constituents becomes not only easier but also more effective, fostering deeper connections in your community.
What is CivicRMS?
Created and thoroughly vetted by experts in law enforcement, CivicRMS emerges as an innovative and highly efficient records management system. With its advanced integration capabilities, it successfully consolidates all software applications onto a single platform, making it the perfect RMS for centralized operations. Users can effortlessly navigate through various systems and applications via CivicRMS without having to switch between multiple interfaces. This feature guarantees that crucial information is instantly accessible, delivering rapid and accurate results through its state-of-the-art fragmented search technology. Furthermore, the system allows users to produce NIBRS-compliant reports directly from incident documentation, utilizing built-in validation tools that automatically identify errors and recommend prompt corrections. By optimizing workflows, CivicRMS alleviates the challenges of manual data entry, enabling officers to swiftly retrieve vital information such as dispatch calls, incident reports, arrest records, and inmate details. This quick access equips officers to make well-informed decisions and respond promptly in the field, thus enhancing both public safety and operational effectiveness. In summary, CivicRMS not only boosts the efficiency of law enforcement agencies but also streamlines their processes by integrating essential resources into a single, intuitive interface, ultimately fostering a more cohesive operational environment. The continuous evolution of technology ensures that systems like CivicRMS will remain crucial in adapting to the ever-changing needs of law enforcement.
Integrations Supported
CivicEye
API Availability
Has API
API Availability
Has API
Pricing Information
$46/month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
CivicTrack
Date Founded
2008
Company Location
United States
Company Website
www.civictrack.com
Company Facts
Organization Name
CivicEye
Date Founded
2007
Company Location
United States
Company Website
www.civiceye.com/products/civicrms/
Categories and Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
Municipal
Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management
Nonprofit
Accounting
Committee Management
Donor Management
Dues Management
Event Management
Fundraising Management
Member Database
Membership Management
Social Media Management
Volunteer Management