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Ratings and Reviews 0 Ratings
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What is ClaimXperience?
Claims representatives now have the unprecedented chance to collaborate closely with policyholders throughout the claims process. By engaging policyholders more deeply, not only is customer satisfaction boosted, but it also aids in reducing the costs associated with managing claims. Nowadays, policyholders expect a high level of service that accommodates their availability rather than that of the representatives. When policyholders take an active role in every step of the claims process, their satisfaction significantly improves. Utilizing the ClaimXperience video collaboration tool provides the benefit of "eyes-on-site" from your office, facilitating effective triage and assessment of damage severity. This heightened accuracy allows for a greater number of claims to be resolved directly, thereby cutting down on expenses related to in-person visits. Additionally, when an on-site evaluation becomes necessary, you can guarantee that the appropriate expert is sent out from the start, further optimizing the process. This innovative approach ultimately cultivates a more effective and customer-oriented claims experience that meets the evolving needs of policyholders. As a result, both sides can enjoy a smoother interaction that builds trust and efficiency.
What is ARNIE?
ARNIE stands out as a robust platform designed for the effective management of motor claims, streamlining the claims process by establishing seamless connections between individuals and systems for easier handling.
Claims handlers gain from ARNIE's timely and precise information, while assessors take advantage of its mobile functionalities to conduct vehicle inspections with ease. Moreover, repairers find ARNIE essential for working alongside insurers to ensure that all tasks are carried out efficiently.
We are excited to be creating intuitive AI and machine learning solutions and are dedicated to offering the necessary support for integrating these technologies into your operational and technological structures.
Our belief is that small, incremental improvements can lead to significant changes in the motor claims industry, but we remain ambitious, convinced that the advancements we envision are not as far off as they might appear. Additionally, our dedication to innovation propels us to constantly explore new methods to enhance the overall experience for everyone engaged in the claims process, ensuring that all parties find value in this evolving landscape.
Media
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Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Xactware
Date Founded
1986
Company Location
United States
Company Website
www.xactware.com/en-us/solutions/policyholder-self-serve/claimxperience/overview/
Company Facts
Organization Name
Yarris
Company Location
Australia
Company Website
www.arniesoftware.com
Categories and Features
Insurance Claims Management
CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting
Categories and Features
Insurance Claims Management
CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting