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What is ClearView?

Each instrument used in a contact center provides distinct perspectives on the overall operational fitness, with every perspective necessitating particular actions. ClearView emerges as the central repository for these diverse perspectives, allowing you to spend less time on generating reports and more time achieving meaningful outcomes. Similar to how multitasking can lead to distractions while driving, talking on the phone, and enjoying a breakfast burrito, it’s easy to lose your direction; however, real-time alerts act like "rumble strips," guiding you back on track. In this way, ClearView serves as a digital rumble strip for team members, alerting them to any counterproductive practices that could hinder their focus. Traditionally, reports were reserved for management, trickling down to agents and often overlooked; however, modern call center agents not only access reports but also excel with continuous updates. With ClearView, agents are kept consistently updated on their performance metrics, enabling a focus on the most vital elements of your operations. This evolution fosters greater engagement and initiative among teams, leading to enhanced results. Ultimately, embracing such tools empowers teams to take ownership of their roles and enhances the overall effectiveness of the organization.

What is CLEARVIEW?

CLEARVIEW stands out as a reliable and secure cloud-based back office software solution specifically designed for quick-service restaurants (QSR) to effectively manage their inventory, finances, and workforce while enhancing their technological investments. As a leader in software-as-a-service (SaaS) for QSR, CLEARVIEW has been implemented in over 10,000 restaurants worldwide, showcasing its widespread adoption. Renowned QSR brands, including McDonald’s, Wendy’s, and Tim Hortons, have successfully utilized our solutions across their operations for the past twenty years. With over two decades of expertise in restaurant management software, CLEARVIEW has built a reputation as a trusted partner for more than 10,000 restaurants by offering a holistic approach that streamlines operations and boosts efficiency. Our mission revolves around simplifying restaurant management, and our dedicated team works closely with clients to create customized solutions that align with their unique business needs. In addition to providing valuable business insights, CLEARVIEW enhances back-office processes for leading brands in the industry, helping them maintain competitiveness and operational efficiency. Our unwavering dedication to innovation and customer support distinguishes us as a preferred choice for businesses in the QSR realm, ensuring we continue to meet the evolving demands of the market. The future looks bright as we continue to evolve and adapt to the needs of our clients, solidifying our role as an essential component in their success.

Media

Media

Integrations Supported

Integrations Supported

Blue Yonder Platform

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

ClearView

Date Founded

2012

Company Location

United States

Company Website

clearviewlive.com/dashboards/

Company Facts

Organization Name

CLEARVIEW

Date Founded

2000

Company Location

Canada

Company Website

clearviewconnect.com

Categories and Features

Categories and Features

Restaurant Management

Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Reporting/Analytics
Sales Tracking

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