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What is ClouESP?

ClouESP AMI Software acts as an advanced metering solution designed specifically for utilities to efficiently monitor and interpret smart meter data in almost real-time. By combining head-end system (HES) functionalities with meter data management (MDMS), it enables utilities to improve their management of energy distribution systems, enhance customer interactions, and implement innovative strategies like time-of-use pricing and demand response programs. The software provides automated data collection at adjustable intervals, which captures a variety of critical information including events, power quality, load profiles, relay control, and billing details, while also facilitating remote oversight and management of distribution system devices such as switches, transformers, and capacitor banks. Users gain the advantage of scheduling meter readings and visualizing data through graphical formats organized by meter, manufacturer, transformer, or geographic area, and they can remotely modify meter settings, which include time-of-use configurations, calendars, and voltage thresholds. Additionally, this all-encompassing tool assists utilities in optimizing their operations and adapting promptly to fluctuations in energy demand, thereby supporting a more resilient energy infrastructure. The flexibility and real-time capabilities of ClouESP AMI Software ultimately empower utilities to not only meet current challenges but also prepare for future energy management needs.

What is Alliance Windows Suite?

Presenting a thorough customer information system designed to streamline the management of utility billing, accounts receivable, and meter oversight. This cutting-edge software improves the billing process by making customer onboarding more efficient, allowing for straightforward meter reading entry or integration, and facilitating the editing and printing of invoices. It greatly enhances the management of customer receivables and payment monitoring, providing crucial insights for cash flow forecasting, overdue account management, and the generation of financial reports. Furthermore, the system adeptly manages meter inventory and logs important meter details, including individual meter information and comprehensive meter test records, while also archiving historical data for future reference. The application integrates effortlessly with customer service orders within your customer information system (CIS), which simplifies service dispatch, fosters interdepartmental collaboration, and enhances customer relationship management through real-time access to service order information. By centralizing management functions, this solution significantly improves the oversight of customer service delivery and facility maintenance. Ultimately, these advancements lead to enhanced operational efficiency and increased customer satisfaction, ensuring that all facets of utility management are thoroughly and effectively addressed. This innovative approach positions organizations to better meet the evolving needs of their customers while optimizing resource allocation.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CLOU GLOBAL

Date Founded

1996

Company Location

United States

Company Website

clouglobal.com/advanced-metering-infrastructure-ami/

Company Facts

Organization Name

United Systems & Software

Date Founded

1977

Company Location

United States

Company Website

www.united-systems.com

Categories and Features

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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