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2Ring Dashboards & Wallboards

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What is Cloud AdWord?

Cloud Adword is a cloud-oriented platform that specializes in delivering media content, empowering users to create, design, and schedule presentations for any digital display. This multifunctional application enables seamless connectivity between devices, offering a variety of pre-set layouts along with the option to craft fully customized designs tailored to individual preferences. Utilizing an intuitive drag-and-drop interface, users can effortlessly integrate multiple media formats from the extensive library, which includes high-definition videos, engaging slideshows, live weather updates, and content sourced from social media channels such as Facebook, Twitter, and Instagram, along with additional functionalities like RSS feeds, virtual queues, website embedding, and interactive polls. The application is designed to streamline content scheduling and playback while providing proof of play verifications, and it effectively manages content distribution across various devices, locations, timings, and durations through subcontractor links. Additionally, Cloud Adword features real-time monitoring tools, encompassing notifications, alerts, and audit logs, allowing users to keep track of device connectivity, content playback, and to address any issues or warnings that might occur. Its all-in-one dashboard delivers in-depth analytical insights regarding device performance and media consumption patterns. Beyond these capabilities, the platform includes a user-centric and high-efficiency media storage system, specifically fine-tuned for Cloud Adword’s screen management features, which ensures that users can manage their screens and players without any interruptions. This comprehensive approach not only enhances user experience but also contributes to more effective media management strategies for organizations.

What is 2Ring Dashboards & Wallboards?

This online solution, which works seamlessly with platforms such as Amazon Connect, Five9, Genesys Cloud CX, NICE CXone, and Webex Contact Center, enables the visualization of real-time data on expansive displays within contact centers (known as wallboards) as well as on the desktops of supervisors, agents, and mobile devices for executives (referred to as dashboards). Users can easily configure visual alerts (such as color changes and blinking notifications) and audible alerts (one-time or repetitive) based on established thresholds. You have the option to arrange a demo or try it at no cost, allowing you to explore the limitless customization of views utilizing a variety of pre-built key performance indicators (KPIs), images, scrolling text, YouTube videos, and PowerPoint presentations (facilitated through PDF export, with 2Ring Dashboards and Wallboards managing the content rotation). Furthermore, 2Ring Dashboards & Wallboards empowers supervisors and business users to disseminate information in real-time across all displays, ensuring everyone stays informed and engaged with the latest updates. This capability fosters a more dynamic and responsive work environment within the contact center.