List of the Best 2Ring Dashboards & Wallboards Alternatives in 2026

Explore the best alternatives to 2Ring Dashboards & Wallboards available in 2026. Compare user ratings, reviews, pricing, and features of these alternatives. Top Business Software highlights the best options in the market that provide products comparable to 2Ring Dashboards & Wallboards. Browse through the alternatives listed below to find the perfect fit for your requirements.

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    Variphy Reviews & Ratings

    Variphy

    Variphy

    Transform your Cisco Collaboration experience with powerful analytics.
    Variphy stands out as the go-to analytics and management solution for Cisco Collaboration, serving over 1,500 organizations in both the public and private sectors, and supporting more than 4 million phones across more than 30 nations. With Variphy, you gain access to all essential functionalities seamlessly integrated into one interface, designed with the insights and needs of Unified Communications professionals in mind. Explore the capabilities Variphy has to offer: - Customizable Dashboards, UCCX Wallboards, and Widgets - Comprehensive CUCM CDR Reporting and Call Analytics - Detailed UCCX Reporting and Analytics - Cisco CUBE CDR Reporting - Variphy Cloud Solutions - Remote Phone Control, Macros, and Broadcasting Features - Effective Change Management and As-Built Reporting - DN and DID Inventory Management - Enhanced Consulting Services through Ninja We are excited to offer a fully operational trial of Variphy Call Analytics, allowing users to start producing customized reports on their CDR and CUCM data in as little as 20 minutes. Additionally, you have the flexibility to install Call Analytics on your desired server and operating system, or you can opt for a quicker setup by deploying our Linux OVA. This versatility ensures that Variphy meets the needs of a diverse range of users and environments.
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    SnapComms Reviews & Ratings

    SnapComms

    SnapComms, an Everbridge company

    Transform communication with impactful messages that engage effortlessly.
    Introducing your comprehensive communications solution that connects employees through various channels, including desktop, mobile, and digital signage. The SnapComms platform effectively disseminates messages when you need to share information rapidly, boost employee engagement, or implement behavioral changes. Utilizing powerful visual internal communication tools, it sidesteps the traditional email method altogether, ensuring that you achieve the desired outcomes without contributing to information overload. You can reach every employee, regardless of their location or the device they are using. The Desktop Alerts feature consists of digital pop-up notifications that appear directly on employees' desktops and mobile screens, ensuring a 100% reach rate among recipients. These critical messages are prioritized, appearing above all other applications, which captures employees' attention and prompts immediate action. Ideal for urgent communications, Desktop Alerts are perfect for delivering breaking news or significant updates to your staff, enhancing overall communication efficiency within your organization. Additionally, this approach fosters a transparent workplace culture, where timely updates contribute to an informed and engaged workforce.
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    Wallboard  Reviews & Ratings

    Wallboard

    Transform your vision into stunning digital signage solutions effortlessly.
    Wallboard provides the capability to design digital signage content and solutions tailored to your specific requirements. Its integrated content creation features make it simple to assemble your presentation directly from the cloud. You can create a digital menu board linked to your point-of-sale system, an engaging interactive screen for retail environments, corporate communication displays to boost employee engagement, or virtually any other concept you can envision. Additionally, Wallboard's versatility means that the possibilities for creative applications are virtually limitless.
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    SmartSign2go Reviews & Ratings

    SmartSign2Go

    Empower your small team with streamlined, engaging presentations!
    SmartSign2Go stands out because it was designed specifically for small teams, as opposed to large enterprises. This focus results in a streamlined and user-friendly interface that enhances efficiency, allowing you to concentrate on your business operations. Additionally, it offers distinctive advantages like engaging presentations featuring animations and web-based applications. You can also extend the use of your content beyond just your website screens, enabling downloads and printing options as well. Moreover, our exceptional support is available via phone, text, or email to assist you whenever needed. Don't miss out on the opportunity to try SmartSign2Go today, with a free trial and no long-term commitments required! Experience the difference for yourself and see how it can elevate your team's productivity.
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    Inova Desktop Presenter Reviews & Ratings

    Inova Desktop Presenter

    Inova Solutions

    Transform your contact center with interactive, real-time insights.
    Inova Desktop Presenter® functions as an interactive dashboard for contact centers, delivering real-time metrics directly to agents' desktops, which is especially beneficial for those working remotely or from home when traditional wallboards or digital displays are not feasible due to space limitations or visibility challenges. In addition, Inova Marquee acts as a desktop virtual wallboard that mimics the look, color palettes, and information of standard LED wallboards, incorporating font styles, graphics, and animations to boost user interaction. Furthermore, Inova DataLink presents live statistics from the call center through colorful charts and customizable grids that cater to the specific requirements of each contact center. It is capable of being programmed to respond to performance metrics, thus visually indicating to agents when there are changes in call center dynamics, which helps maintain their awareness and adaptability to evolving situations. This suite of tools not only enhances agent knowledge but also contributes to creating a more productive and responsive working atmosphere, ultimately leading to better overall performance and satisfaction.
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    iVision Plus Reviews & Ratings

    iVision Plus

    NovelVox

    Transform agent performance with stunning, real-time wallboard insights.
    iVision Plus Cisco wallboards significantly boost agent performance by presenting real-time performance metrics in an innovative and visually appealing manner. With iVision Plus, users can tap into dynamic Cisco contact center wallboards that display real-time statistics and metrics focusing on both individual and team accomplishments. Ditch the old-fashioned, clunky wallboard designs and welcome the striking aesthetics of NextGen wallboards. The gamification elements embedded within iVision wallboards motivate agents to enhance their productivity. These HTML5 wallboards not only guarantee an exceptional user experience but are also designed to be responsive across various devices. Furthermore, the call center wallboard software allows users to set KPI thresholds, enabling performance monitoring and prompt intervention when thresholds are crossed, even during times of inactivity. By delivering real-time digital signage to all employees, organizations can expect a marked increase in efficiency and productivity, as staff will no longer waste precious time gathering operational insights. This seamless access to information not only boosts engagement but also fosters a more knowledgeable and proactive workforce, ultimately driving better results for the organization.
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    OneContact CC Reviews & Ratings

    OneContact CC

    Collab

    Revolutionize customer engagement with seamless, multichannel communication solutions.
    An all-encompassing 360Âş contact center solution that consolidates multiple communication channels such as voice, video, email, social platforms, and chat services like WhatsApp and Facebook Messenger, all within a single, easy-to-navigate interface. This solution is crafted to be straightforward, user-friendly, and adaptable, guaranteeing a cohesive experience across various mediums like voice calls, emails, chatbots, and video interactions. It boasts exceptional audio clarity, robust notification systems, and facilitates communication between agents and supervisors. Users have the capability to monitor agents and teams in real-time, with visual displays highlighting critical performance indicators of the call center. By integrating advanced contact center functionalities with CRM data, it seeks to elevate customer engagement. The contact center is intricately aligned with the customer journey, equipping agents with essential insights to provide tailored and effective support. OneContact CC seamlessly connects with leading CRM platforms, creating a multichannel contact management system that preserves a comprehensive view of each customer's profile and interaction history, ultimately fostering improved client relationships. This forward-thinking strategy not only boosts service quality but also significantly enhances overall customer satisfaction, driving businesses toward greater success.
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    Geomant Wallboard Reviews & Ratings

    Geomant Wallboard

    Geomant

    Transform data into actionable insights for optimum performance.
    Real-time and historical performance management solutions specifically designed for wallboards and agent desktops are crucial in today's call centers. By converting data into actionable insights, organizations can enhance their operational efficiency significantly. Optimizing workforce management is essential, as it empowers agents to be well-informed and self-managing in their roles. This strategy not only improves the overall customer experience but also delivers real-time performance metrics to adjust to changing demands effectively. Aligning all team members promotes a collaborative environment centered around providing outstanding service to customers. Whether agents are working remotely or in-office, a unified experience is essential for success. Achieving your operational objectives has never been more effective! Geomant Wallboard solutions excel at consolidating and displaying data from various sources. With certified connectors and extensive experience with multiple CRM platforms, we simplify processes for all stakeholders involved. Decision-makers are equipped with vital metrics across different platforms, offering a holistic view of operations. Furthermore, by granting your management team mobile access, they can effortlessly monitor business performance from any location, ensuring they stay connected and informed at all times. This enhanced level of accessibility revolutionizes management interactions with their teams and significantly boosts overall performance, paving the way for continued growth and success.
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    Webex Workforce Optimization Reviews & Ratings

    Webex Workforce Optimization

    Cisco

    Enhancing team performance for exceptional customer service experiences.
    Cisco Webex Workforce Optimization delivers an extensive array of tools aimed at enhancing team performance, which in turn enriches our Unified Contact Center Express and Webex Contact Center offerings. To ensure supervisors can deliver effective, customer-focused service, it is vital for them to have access to key data and tools that facilitate the management of team performance and promote exceptional customer interactions. By adopting scalable solutions for both voice and screen recording, along with robust quality assessment techniques, organizations can significantly improve first call resolution rates and overall team efficiency. This system alleviates scheduling pressures on managers, allowing them to focus on strategic improvements and participate in real-time feedback mechanisms. Furthermore, leveraging insights obtained from speech and desktop activity analysis allows businesses to elevate customer experiences while simultaneously driving revenue growth. Notably, Webex Workforce Optimization integrates effortlessly with Cisco Unified Contact Center Express and Webex Contact Center solutions, enhancing the supervisor experience and playing a crucial role in creating a top-tier contact center. This integration ultimately leads to a more streamlined operation that prioritizes both customer satisfaction and team effectiveness, ensuring a superior service environment for all stakeholders involved. As a result, organizations can foster a culture of continuous improvement and adaptability within their teams.
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    Zultys Integrated Contact Center (ICC) Reviews & Ratings

    Zultys Integrated Contact Center (ICC)

    Zultys

    Enhance customer interactions with intelligent call routing solutions.
    Zultys has introduced its Integrated Contact Center (ICC) to improve operational productivity and adeptly handle a significant volume of customer calls. This versatile solution is available as both a web-based and desktop application, complete with features designed to streamline workflows and enhance customer interactions. The ICC can elevate the efficiency and effectiveness of customer service teams, irrespective of their size or the call volume they manage. It employs intelligent call routing, directing incoming calls to agents based on predetermined criteria and real-time conditions, which allows for calls to either ring through to the entire team or be assigned to a single agent at a time, depending on the team's preferences. Moreover, customers are paired with the most appropriate representative tailored to their specific needs, ensuring they receive optimal support. In cases where a customer opts to return shortly after their initial contact, they can be seamlessly connected to the same agent who assisted them previously, thereby avoiding the hassle of repeating their issue. The system additionally features a customizable, real-time dashboard through tools like Wallboard and SuperView, which offer critical insights for team management and performance evaluation. Beyond these capabilities, this all-encompassing solution is designed to not only bolster operational efficiency but also to significantly enhance the customer experience, fostering long-term loyalty and satisfaction.
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    Clobba Reviews & Ratings

    Clobba

    Code Software

    Unlock insights and optimize communications with powerful analytics.
    Clobba serves as a comprehensive platform for reporting, analytics, and monitoring, specifically designed for unified communications tools such as Microsoft Teams, enabling organizations to gain valuable insights into their voice, collaboration, and licensing operations. It features customizable dashboards and historical reports that examine crucial metrics, including call quality indicators like packet loss, latency, and jitter, as well as multi-leg call flows, user adoption rates, and device utilization alongside performance data for queues and auto-attendants, in addition to insights on license distribution and utilization. Enhancing its capabilities, Clobba incorporates role-based access, automated scheduling for reports, and real-time alerts for when thresholds are surpassed, allowing for deployment through either the vendor's cloud services or on-premises solutions. Furthermore, the main product can be augmented with various modules such as Clobba Real Time, which offers live wallboards and trend analytics, Range Manager for managing Direct Inward Dialing (DID) numbers, Queue Manager for setting up call queues and auto-attendants, License Adoption features, and a Voice Recorder. This modular framework empowers organizations to customize their Clobba experience to align with their unique communication requirements and challenges, ensuring a more efficient and tailored approach to unified communications management. By leveraging Clobba’s extensive features, teams can significantly improve their operational efficiency and decision-making processes.
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    Guardian Indoor Active Shooter Detection System Reviews & Ratings

    Guardian Indoor Active Shooter Detection System

    Shooter Detection Systems

    Revolutionizing safety with real-time gunshot detection technology.
    Utilizing both Acoustic and Infrared validation technology guarantees that there are no false alerts during crucial moments when every second counts. By analyzing all gunshot data directly within the sensor and removing the necessity for human intervention, the chances of mistakes and resulting delays are drastically reduced. Alerts are dispatched in less than one second, complete with accurate location details for effective and timely responses. Moreover, a comprehensive floor plan of the facility supplies both auditory and visual cues regarding shot locations. Notifications are sent out immediately via SMS and email, ensuring recipients are kept informed without delay. The system can be seamlessly integrated into wallboard or ceiling tiles or installed in a surface mount box suitable for concrete and brick, with customizable color options available. Proudly manufactured in the U.S.A., the device undergoes extensive testing and conforms to high quality control standards. It boasts a built-in self-test feature, consistent heartbeat messages, and immediate maintenance alerts, along with a patented handheld testing device for user convenience. In addition, it is capable of simulating gunfire and triggering integrated responses during active shooter drills. The Guardian system not only identifies gunfire but also transmits this urgent information in real-time through an interactive floor plan that displays shot locations and utilizes various notification methods, including text and email, to ensure comprehensive awareness. This all-encompassing strategy significantly boosts safety and readiness in potential emergency scenarios, making it an invaluable asset for any facility.
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    XorceView Dashboards Reviews & Ratings

    XorceView Dashboards

    Spectrum Corporation

    Transform data into actionable insights for enhanced productivity.
    XorceView's Desktops and Dashboards are designed to give both agents and managers an immediate look at their performance metrics. Users can hone in on specific metrics to improve individual agent efficiency or view aggregated data for a broader team perspective. Moreover, managers have the option to explore in-depth reports, scrutinizing data from the overall group down to the performance of individual agents. This software is especially advantageous for Mobile Agents and Managers, as Spectrum's XorceView (Source-View) offers accurate reporting that directs critical information right to the desktop of agents or managers. Consequently, both parties can quickly access summary data essential for enhancing their productivity. The tool is lightweight and compatible with VPN, allowing XorceView to smoothly integrate agents into the contact center setting. It gathers information from multiple sources, enabling remote agents to sustain their productivity even when not physically at the office. The reports are crafted to be user-friendly, taking up just enough desktop space to deliver key insights without overwhelming users. Additionally, XorceView features a convenient POP-UP alert system that can function while minimized, promptly informing agents or supervisors of any urgent tasks, thereby improving real-time responsiveness. This effective blend of features not only streamlines user experience but also cultivates a more efficient work atmosphere for everyone involved, ultimately leading to higher overall productivity.
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    Thulium Reviews & Ratings

    Thulium

    Thulium

    Transform customer interactions with seamless, data-driven solutions today!
    Your team consistently engages with a variety of data sources, including contact history, dashboards, wallboards, and reports. Data-driven support effectively addresses the needs of customers, ensuring that everyone on the team understands their roles without any miscommunication. The customer service program serves as a means to disseminate information within the team, eliminating any chances of work duplication. With advanced reporting capabilities and control over key performance indicators (KPIs), you can capture leads from your website through proactive chat and callback features. A virtual call center provides sophisticated functions that enhance sales opportunities while allowing for the organization of the after-sales process. Thulium stands out for its user-friendly interface, straightforward configuration, rapid implementation, and reliable support. We specialize in developing contact center software, and it's crucial that users know how to navigate it effectively. The extensive integrations and rich API ensure that the Thulium contact center system seamlessly fits into your existing tool ecosystem. By automating repetitive tasks, you can focus on more strategic efforts, ensuring that 100% of calls are returned. This efficiency enables you to increase the volume of phone calls and promptly connect clients with the appropriate consultants, ultimately enhancing the overall customer experience. In this way, you will foster stronger relationships with your clients and drive greater success for your organization.
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    Plan/Ezy Reviews & Ratings

    Plan/Ezy

    Keyvak

    Transform your manufacturing efficiency with intuitive scheduling software.
    Plan/Ezy is a visual scheduling software tailored for optimizing planning and organization within manufacturing environments such as factories and job shops. Its intuitive interface allows for rapid installation and ensures that all users can adapt quickly, regardless of their technical background. This tool efficiently oversees the relationships between various job operations, providing a level of management that far exceeds what traditional spreadsheets or wallboards can deliver. Perfect for small manufacturing companies moving away from outdated practices, Plan/Ezy presents an economical solution that incorporates the robust software infrastructure typically reserved for larger enterprises, now accessible to smaller businesses at a competitive price. With its easy setup and user-friendly design, Plan/Ezy Scheduler alleviates the anxiety often tied to scheduling tasks. Since its introduction, it has gained popularity among numerous top-tier manufacturing companies, including those in automotive components, plastic extrusion, and molding, demonstrating its adaptability and effectiveness across a wide range of industrial sectors. By integrating Plan/Ezy into your operations, your business can achieve enhanced efficiency and greater productivity while fostering an environment of growth and innovation.
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    Shadow CMS Reviews & Ratings

    Shadow CMS

    Resource Software International

    Transform communication insights into strategic efficiency and performance.
    Shadow CMS Enterprise's call accounting system excels in pinpointing operational inefficiencies, identifying atypical activities, reconciling billing discrepancies, facilitating migration strategies, and overseeing telecom costs. Many organizations face difficulties in managing their workforce and enhancing productivity levels. The Shadow All-In-One solution boasts a comprehensive suite of real-time and historical reporting tools, along with dashboards that illustrate service quality, call traffic, departmental efficiency, and analytics for call centers. Furthermore, Shadow can assimilate communication metrics from various IP/PBX platforms, communication servers, and collaboration software, producing detailed reports for thorough examination of patterns, trends, key performance indicators (KPIs), and workforce enhancement. The data is systematically arranged and presented through customizable dashboards, reports, or actionable alerts based on predetermined criteria. Shadow offers a variety of modules that cater to the needs of different environments, providing tailored dashboards and metrics suited for real-time applications like call centers, healthcare institutions, and emergency operations centers. This information is accessible via desktops, wall displays, or can be disseminated directly to teams for prompt insights and strategic decision-making. Enhanced visibility into communication metrics empowers organizations to make strategic choices that boost efficiency, ultimately leading to improved performance and operational excellence. By leveraging these insights, companies can better align their resources and strategies to meet dynamic market demands.
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    CommandCenterHD  Reviews & Ratings

    CommandCenterHD

    Industry Weapon

    Empower your brand with engaging multimedia visibility solutions.
    Our offerings extend beyond just digital signage software; we empower our clients to differentiate themselves in a competitive marketplace. CommandCenterHD serves as a comprehensive SaaS platform that enables users to design, plan, and broadcast engaging multimedia content across various screens and tablets. This versatile solution caters to diverse sectors and comes equipped with round-the-clock support and training, alongside additional design and creative services to enhance user experience. In a world where visibility is key, we strive to provide the tools necessary for our customers to truly shine.
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    Educate the Wait Reviews & Ratings

    Educate the Wait

    Educate the Wait

    Engage, entertain, and educate effortlessly with digital signage.
    SIMPLE DIGITAL SIGNAGE FOR INDOOR USE. No technical expertise needed! Your displays can effectively ENGAGE, ENTERTAIN, AND EDUCATE customers, clients, employees, and patients alike. This system allows for enhanced upselling chances. By utilizing it, you can boost customer satisfaction and foster greater engagement. Additionally, it can lead to increased sales and better inventory oversight. Wait times can be minimized, while new product promotions can be easily executed. With a user-friendly drag and drop dashboard, managing your content has never been easier. Embrace this innovative solution to transform your communication strategy.
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    Geomant Reviews & Ratings

    Geomant

    Geomant

    Enhance customer experience with seamless cloud contact solutions.
    Geomant transforms your existing technology to significantly enhance the customer experience. By utilizing cloud-based solutions and facilitating seamless integrations, we optimize the functionality of your contact center. Our powerful, feature-rich cloud contact center system equips users with extensive features without the need for costly hardware or software licenses. With a subscription-based pricing model, you can easily modify your licenses according to your actual business requirements, ensuring that you only pay for what you need. The quick deployment process, achievable in a matter of hours, allows you to swiftly reap the benefits of incorporating a chat solution into your operations. In addition, we support a range of digital and social channels, provide in-queue and scheduled callbacks, offer call recording services, and much more! Our solutions also come with tools for real-time and historical performance management, designed for wallboards and agent desktops. Moreover, we have extensive contact center functionalities specifically tailored for Microsoft Teams, which guarantees a truly omnichannel experience for all users. This all-encompassing strategy ensures that your team is well-equipped to effectively address customer needs across various platforms, resulting in a more streamlined and efficient service. Ultimately, our commitment to enhancing user experience positions your business for greater success in today's competitive landscape.
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    KSS Call Manager Reviews & Ratings

    KSS Call Manager

    Kelmar Software Solutions

    Empower your business with advanced communication and efficiency.
    At the heart of KSS Call Manager lies an advanced call processor that diligently records the specifics of each call. This wealth of data can be converted into a variety of reports and visual metrics on screens, which significantly boosts organizational efficiency. Moreover, engaging wallboards can display call statistics alongside relevant business information. Users have the capability to control automatic dialing and call answering through their computer interface, providing immediate access to caller details even before the conversation starts. With a mere click, navigating through applications, call information, and business insights becomes highly efficient. While the option to record calls is vital, an effective system for searching and replaying those recordings holds equal importance. The KSS call playback feature enables users to locate calls easily by date and time, extension, or the caller's number, facilitating smooth retrieval. Additionally, the Notes feature allows users to append annotations and keywords right after a call, making future searches much simpler. In today’s dynamic business landscape, call recording is an essential resource for any organization aiming for heightened efficiency and accountability. Ultimately, KSS Call Manager provides a holistic range of tools designed to empower businesses in refining their communication strategies and improving overall performance. By leveraging such functionalities, organizations can ensure that their communication processes are not only effective but also adaptable to evolving demands.
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    QComm Reviews & Ratings

    QComm

    QComm

    Transform workplace communication with real-time alerts and engagement.
    QComm is a powerful and adaptable employee communications software platform that enables organizations to streamline internal messaging, emergency alerts, and digital signage across all devices and locations. By replacing outdated emails with instant pop-up notifications that appear over users’ active applications, QComm guarantees higher visibility and faster response times for critical communications. Its extensive features include customizable alerts, multi-team targeting, audience segmentation, and rich content support, enabling tailored communications for compliance, leadership updates, HR announcements, IT outages, and crisis management. The platform’s real-time message tracking and receipts provide accountability and insights, while seamless integration with existing communication tools enhances workflow efficiency. Trusted by governments, healthcare providers, retail chains, and energy companies worldwide, QComm improves employee engagement and organizational resilience by ensuring the right message reaches the right people at the right time—especially during emergencies when every second counts.
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    Interactive Wayfinding Reviews & Ratings

    Interactive Wayfinding

    22MILES

    Enhancing visitor experiences with intuitive navigation and technology.
    Implementing digital signage and wayfinding kiosks across your venues can greatly boost your commitment to customer satisfaction. As a proud member of the Intel® IoT Solutions Alliance, 22MILES provides state-of-the-art technology that enhances the overall experience for your guests. Our wayfinding software is specifically crafted to tackle the difficulties that visitors encounter while navigating your premises, guaranteeing a seamless and pleasant journey. Furthermore, our wayfinding solutions keep guests informed with up-to-date news, highlight local businesses and amenities, and supply essential traffic and weather updates. To further enrich any experience, we offer a realistic 3D design that features options like Fly Over, Stacked View, multi-floor navigation, 360-degree directional controls, and the ability to adjust screen orientation. With an intelligent built-in wayfinding algorithm, our system auto-generates directions that prioritize the shortest paths and optimal accessibility, making navigation simple for all visitors. This cutting-edge strategy not only boosts visitor engagement but also cultivates a friendly atmosphere that encourages guests to return time and again. Ultimately, investing in such technology reflects a dedication to enhancing guest experiences in innovative ways.
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    PosterBooking Reviews & Ratings

    PosterBooking

    PosterBooking

    Transform screens into engaging signage with limitless possibilities!
    Enjoy ten screens at no cost for an unlimited time, with a nominal fee of PS2 monthly for each extra screen. PosterBooking transforms any television or monitor into an effective digital signage solution, enabling you to manage and upload images and videos from a user-friendly dashboard. With the capability to upload endless content and design an infinite number of playlists, you can easily schedule your media to display at your preferred times. The platform supports various content formats, including images, videos, web URLs, and Google Slides, and it also features integrated weather and news applications. Additionally, there are options for scaling up through white-label services, allowing for a customized experience tailored to your needs. This flexibility makes it an ideal choice for businesses looking to enhance their visual communication.
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    QueueMetrics Reviews & Ratings

    QueueMetrics

    Loway

    Enhance call center efficiency with real-time performance insights.
    QueueMetrics is a powerful monitoring tool designed to enhance the performance of call center agents by allowing you to effectively monitor productivity, time management, payrolls, and assess various metrics such as target achievement, conversion rates, and ACD, in addition to providing insights into outbound campaign statistics and real-time operations through customizable wallboards. This software simplifies the daily tasks of call center representatives by offering a user-friendly interface equipped with text messaging features, alarm options, and seamless integration with popular CRM platforms like Vtiger and Salesforce. With access to over 200 metrics, users can analyze and optimize their contact center performance, while also having the ability to manage call center processes in real time, complete with call control and live alerts. Each year, QueueMetrics continues to expand its collection of metrics and reports at no additional cost to users. Furthermore, the software is versatile, as it can be deployed either on-site or in the cloud, making it compatible with various PBX systems such as FreePBX, Grandstream, Issabel FusionPBX, and Yeastar S PBX, as well as other Asterisk distributions, ensuring that organizations have the flexibility they need to enhance their operations.
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    Cloud AdWord Reviews & Ratings

    Cloud AdWord

    Adroit IT

    Empower your presentations with seamless media management today!
    Cloud Adword is a cloud-oriented platform that specializes in delivering media content, empowering users to create, design, and schedule presentations for any digital display. This multifunctional application enables seamless connectivity between devices, offering a variety of pre-set layouts along with the option to craft fully customized designs tailored to individual preferences. Utilizing an intuitive drag-and-drop interface, users can effortlessly integrate multiple media formats from the extensive library, which includes high-definition videos, engaging slideshows, live weather updates, and content sourced from social media channels such as Facebook, Twitter, and Instagram, along with additional functionalities like RSS feeds, virtual queues, website embedding, and interactive polls. The application is designed to streamline content scheduling and playback while providing proof of play verifications, and it effectively manages content distribution across various devices, locations, timings, and durations through subcontractor links. Additionally, Cloud Adword features real-time monitoring tools, encompassing notifications, alerts, and audit logs, allowing users to keep track of device connectivity, content playback, and to address any issues or warnings that might occur. Its all-in-one dashboard delivers in-depth analytical insights regarding device performance and media consumption patterns. Beyond these capabilities, the platform includes a user-centric and high-efficiency media storage system, specifically fine-tuned for Cloud Adword’s screen management features, which ensures that users can manage their screens and players without any interruptions. This comprehensive approach not only enhances user experience but also contributes to more effective media management strategies for organizations.
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    Smart eVision Reviews & Ratings

    Smart eVision

    Smart eVision Information Technology Inc.

    Transform your data into actionable insights, effortlessly.
    The Smart eVision Dashboard delivers valuable insights derived from enterprise data for every user. Its distinct feature, the Cockpit, showcases an innovative dashboard format. Users have the ability to view insights and export them as interactive PowerPoint presentations, making it easy to access and share information on the go. You can convert essential data into diverse visual formats such as charts, gauges, and more, while also identifying trends through the use of colors and indicators. The In-memory Data Warehouse facilitates seamless analysis, even when handling extensive databases. Furthermore, the dashboard can connect to MQTT and real-time data sources, enabling effective monitoring capabilities. With the Dashboard, operational conditions can be displayed across multiple screens, allowing for comprehensive oversight. Additionally, mobile alerts can be configured to promptly inform relevant personnel about urgent situations, ensuring quick responses to critical issues. This functionality enhances the overall effectiveness of data management and decision-making processes.
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    Freevoice Reviews & Ratings

    Freevoice

    Freevoice

    Transform communication efficiency with our all-in-one solution.
    Freevoice emerges as a comprehensive solution for business communication, aimed at enhancing organizational efficiency. It features an advanced phone system that offers functionalities such as user portals for internal messaging, extensive call management options, text and fax capabilities, as well as custom call routing. The platform guarantees connectivity across various devices, including desk phones, softphones, and web browsers, while boosting local interaction by aligning your caller ID with the local area code of the dialed number. For call centers specifically, Freevoice provides a variety of tools designed to refine marketing efforts, oversee agents, and improve the customer experience overall. Its toolkit includes features such as automatic call distribution, call queuing, virtual hold options, dedicated agent portals, caller prioritization, and the capability to show local numbers. Moreover, it comes with in-depth reporting and analytics that deliver insights into agent performance, queue data, detailed call records, and visual wallboard displays for real-time monitoring. Additionally, the predictive dialer enables agents to make calls across multiple lines at once, further enhancing the efficiency of communication processes. This multifaceted approach ensures that businesses can operate smoothly and effectively, adapting to various communication needs.
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    QualifyGo Reviews & Ratings

    QualifyGo

    Oak Innovation Limited

    Transform team performance with advanced reporting and insights.
    Enhance the value of your team's investment through QualifyGo's vast array of historical and real-time reporting tools, which enable you to effectively track calls and employee performance. Managed and hosted in the cloud by Oak, ClarifyGo offers a dependable and cost-efficient solution that lifts the weight of system upkeep off your shoulders. With customizable dashboards, reports, and wallboards, QualifyGo equips you to understand all crucial metrics, from Teams' Auto Attendants to user engagement levels. The platform presents a range of essential and additional reporting tools, allowing you to tailor QualifyGo to fit the unique requirements of yourself, your department, and your organization. By going beyond the basic features of Teams, you can evaluate user adoption rates, call metrics, and employee performance, empowering you to monitor communications, boost productivity, and identify training opportunities. This thorough strategy guarantees that your team stays informed and proactive as they work toward their objectives, ultimately fostering a culture of continuous improvement and accountability.
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    Korbyt Anywhere Reviews & Ratings

    Korbyt Anywhere

    Korbyt

    Elevate your hybrid workplace with seamless digital connectivity.
    Korbyt Anywhere is a cutting-edge platform designed to enhance the hybrid workplace experience for contemporary organizations. By allowing users to publish content just once, it ensures that personalized information and data can be accessed on any screen, regardless of location. With Smart Signage capabilities, users can craft and adjust digital signage content tailored to specific demographics, roles, or locations, thus ensuring that the platform effectively delivers captivating data and experiences to the right audience automatically. Space Management features offer a sophisticated, interactive solution that facilitates a seamless return to the office for both guests and employees, overseeing safety measures, display management, and reservations for both remote and on-site workspaces. Mobile capabilities empower organizations to create a dynamic workplace accessible from anywhere at any time, enabling employees to retrieve essential information and tools no matter where they are located, especially as remote work continues to rise. Lastly, Korbyt Anywhere stands out in its field by providing numerous data connectors that streamline access to various data sources and applications, making it an essential tool for modern enterprises looking to integrate and optimize their workplace experience. In this way, the platform not only enhances productivity but also fosters a more connected and engaged workforce.
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    Quvu Reviews & Ratings

    Quvu

    Pebbletree Ltd

    Revolutionize customer interactions and elevate your business growth!
    Quvu is an innovative contact center management system that operates entirely in the cloud. Designed with a self-built technology, it enables businesses to revolutionize their customer interaction processes, assess performance metrics, and enhance agent efficiency. Catering to call centers of various scales, Quvu integrates features such as Predictive and Preview dialing, an advanced iQ wallboard, customizable real-time statistics, and compliance with Ofcom and TPS regulations, among other smart functionalities. Its user-friendly web interface allows users to manage operations effortlessly from any web browser, making it a versatile solution. Quvu not only helps you connect with more customers and conduct effective market research but also plays a crucial role in fostering customer loyalty, while delivering insights that are instrumental in optimizing overall performance. As a result, adopting Quvu can significantly elevate your operational capabilities and drive business growth.