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What is Educate the Wait?

SIMPLE DIGITAL SIGNAGE FOR INDOOR USE. No technical expertise needed! Your displays can effectively ENGAGE, ENTERTAIN, AND EDUCATE customers, clients, employees, and patients alike. This system allows for enhanced upselling chances. By utilizing it, you can boost customer satisfaction and foster greater engagement. Additionally, it can lead to increased sales and better inventory oversight. Wait times can be minimized, while new product promotions can be easily executed. With a user-friendly drag and drop dashboard, managing your content has never been easier. Embrace this innovative solution to transform your communication strategy.

What is 2Ring Dashboards & Wallboards?

This online solution, which works seamlessly with platforms such as Amazon Connect, Five9, Genesys Cloud CX, NICE CXone, and Webex Contact Center, enables the visualization of real-time data on expansive displays within contact centers (known as wallboards) as well as on the desktops of supervisors, agents, and mobile devices for executives (referred to as dashboards). Users can easily configure visual alerts (such as color changes and blinking notifications) and audible alerts (one-time or repetitive) based on established thresholds. You have the option to arrange a demo or try it at no cost, allowing you to explore the limitless customization of views utilizing a variety of pre-built key performance indicators (KPIs), images, scrolling text, YouTube videos, and PowerPoint presentations (facilitated through PDF export, with 2Ring Dashboards and Wallboards managing the content rotation). Furthermore, 2Ring Dashboards & Wallboards empowers supervisors and business users to disseminate information in real-time across all displays, ensuring everyone stays informed and engaged with the latest updates. This capability fosters a more dynamic and responsive work environment within the contact center.

Media

Media

Integrations Supported

Facebook
Google Calendar
X (Twitter)

Integrations Supported

Amazon Connect
Cisco Unified Contact Center
Five9
Genesys Cloud CX
ServiceNow
Webex Contact Center

API Availability

API Availability

Has API

Pricing Information

$19.99 per month
volume discounts and annual pricing available

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

Educate the Wait

Company Location

United States

Company Website

educatethewait.com

Company Facts

Organization Name

2Ring

Company Location

United States, Slovakia

Company Website

www.2ring.com/products-manager/dashboards-wallboards-uccx-ucce-pcce-hcs/general/

Categories and Features

Digital Signage

Automatic Player Updates
Content Scheduling
Multi-Screen Support
Remote Deployment
Remote Display Management

Employee Communication Tools

Activity / News Feed
Event Calendar

Patient Engagement

Patient Education

Categories and Features

Dashboard

Data Source Integrations
Functions / Calculations
Interactive
KPIs
Private Dashboards
Public Dashboards
Themes
Visual Analytics

Digital Signage

Not specified

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