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What is SnapComms?

Introducing your comprehensive communications solution that connects employees through various channels, including desktop, mobile, and digital signage. The SnapComms platform effectively disseminates messages when you need to share information rapidly, boost employee engagement, or implement behavioral changes. Utilizing powerful visual internal communication tools, it sidesteps the traditional email method altogether, ensuring that you achieve the desired outcomes without contributing to information overload. You can reach every employee, regardless of their location or the device they are using. The Desktop Alerts feature consists of digital pop-up notifications that appear directly on employees' desktops and mobile screens, ensuring a 100% reach rate among recipients. These critical messages are prioritized, appearing above all other applications, which captures employees' attention and prompts immediate action. Ideal for urgent communications, Desktop Alerts are perfect for delivering breaking news or significant updates to your staff, enhancing overall communication efficiency within your organization. Additionally, this approach fosters a transparent workplace culture, where timely updates contribute to an informed and engaged workforce.

What is 2Ring Dashboards & Wallboards?

This online solution, which works seamlessly with platforms such as Amazon Connect, Five9, Genesys Cloud CX, NICE CXone, and Webex Contact Center, enables the visualization of real-time data on expansive displays within contact centers (known as wallboards) as well as on the desktops of supervisors, agents, and mobile devices for executives (referred to as dashboards). Users can easily configure visual alerts (such as color changes and blinking notifications) and audible alerts (one-time or repetitive) based on established thresholds. You have the option to arrange a demo or try it at no cost, allowing you to explore the limitless customization of views utilizing a variety of pre-built key performance indicators (KPIs), images, scrolling text, YouTube videos, and PowerPoint presentations (facilitated through PDF export, with 2Ring Dashboards and Wallboards managing the content rotation). Furthermore, 2Ring Dashboards & Wallboards empowers supervisors and business users to disseminate information in real-time across all displays, ensuring everyone stays informed and engaged with the latest updates. This capability fosters a more dynamic and responsive work environment within the contact center.

Media

Media

Integrations Supported

Integrations Supported

Amazon Connect
Cisco Unified Contact Center
Five9
Genesys Cloud CX
ServiceNow
Webex Contact Center

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

SnapComms, an Everbridge company

Date Founded

2002

Company Location

United States

Company Website

www.snapcomms.com

Company Facts

Organization Name

2Ring

Company Location

United States, Slovakia

Company Website

www.2ring.com/products-manager/dashboards-wallboards-uccx-ucce-pcce-hcs/general/

Categories and Features

Collaboration

Not specified

Communications

Not specified

Digital Signage

Not specified

Employee Communication Tools

Activity / News Feed
Event Calendar
Newsletter Management
Surveys & Feedback

Employee Engagement

Not specified

Internal Communications

Event Calendar
Newsletter Management
Survey Management

IT Alerting

Not specified

Team Chat

Not specified

Team Communication

Not specified

Categories and Features

Dashboard

Data Source Integrations
Functions / Calculations
Interactive
KPIs
Private Dashboards
Public Dashboards
Themes
Visual Analytics

Digital Signage

Not specified

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