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What is CommandCenterHD ?

Our offerings extend beyond just digital signage software; we empower our clients to differentiate themselves in a competitive marketplace. CommandCenterHD serves as a comprehensive SaaS platform that enables users to design, plan, and broadcast engaging multimedia content across various screens and tablets. This versatile solution caters to diverse sectors and comes equipped with round-the-clock support and training, alongside additional design and creative services to enhance user experience. In a world where visibility is key, we strive to provide the tools necessary for our customers to truly shine.

What is 2Ring Dashboards & Wallboards?

This online solution, which works seamlessly with platforms such as Amazon Connect, Five9, Genesys Cloud CX, NICE CXone, and Webex Contact Center, enables the visualization of real-time data on expansive displays within contact centers (known as wallboards) as well as on the desktops of supervisors, agents, and mobile devices for executives (referred to as dashboards). Users can easily configure visual alerts (such as color changes and blinking notifications) and audible alerts (one-time or repetitive) based on established thresholds. You have the option to arrange a demo or try it at no cost, allowing you to explore the limitless customization of views utilizing a variety of pre-built key performance indicators (KPIs), images, scrolling text, YouTube videos, and PowerPoint presentations (facilitated through PDF export, with 2Ring Dashboards and Wallboards managing the content rotation). Furthermore, 2Ring Dashboards & Wallboards empowers supervisors and business users to disseminate information in real-time across all displays, ensuring everyone stays informed and engaged with the latest updates. This capability fosters a more dynamic and responsive work environment within the contact center.

Media

Media

Integrations Supported

Blackboard Collaborate
Facebook
Google Calendar
Google Docs
Google Drive
Instagram
LinkedIn
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Microsoft SharePoint
Salesforce
X (Twitter)
Zendesk

Integrations Supported

Amazon Connect
Cisco Unified Contact Center
Genesys Cloud CX
ServiceNow
Webex Contact Center

API Availability

API Availability

Has API

Pricing Information

$750.00/year
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

Industry Weapon

Date Founded

2003

Company Location

United States

Company Website

www.industryweapon.com

Company Facts

Organization Name

2Ring

Company Location

United States, Slovakia

Company Website

www.2ring.com/products-manager/dashboards-wallboards-uccx-ucce-pcce-hcs/general/

Categories and Features

Content Marketing

Audience Targeting
Brand Management
Campaign Management
Categorization / Grouping
Distribution Management
Publish Scheduling

Corporate Wellness

Gamification

Data Visualization

Content Management
Dashboard Creation
Filtered Views
Relational Display
Visual Discovery

Digital Signage

Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor

Emergency Notification

Contact Management
Geo Targeting

Employee Communication Tools

Audio / Video Conferencing
Employee Directory
Event Calendar

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management

Employee Recognition

Goals
Leaderboards / Activity Tracking
Manager-to-Peer Recognition
Mention Management
Nominations
Peer-to-Peer Recognition
Social Recognition

Internal Communications

Employee Directory
Event Calendar
Social Sharing

Kiosk

Activity Reservations
Onsite Printing
Ticket / Order Fulfillment
Touch Screen
Virtual Keyboard

Patient Engagement

Appointment Scheduling
Collaboration
Messaging
Patient Education
Progress Tracking
Self Management

Presentation

Not specified

Safety Management

Corrective / Preventive Actions
OSHA Recordkeeping

Student Engagement Platform

Communication Tools
Community Management
Event Calendar
Higher Education
K-12
Location Tracking
Safety Management

Team Communication

Activity / News Feed
Push Notifications

Categories and Features

Dashboard

Data Source Integrations
Functions / Calculations
Interactive
KPIs
Private Dashboards
Public Dashboards
Themes
Visual Analytics

Digital Signage

Not specified

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