Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SurveySparrow Reviews & Ratings
    4.3 out of 5 stars 3,089 Ratings
    Company Website for SurveySparrow
  • Jotform Reviews & Ratings
    4.6 out of 5 stars 9,009 Ratings
    Company Website for Jotform
  • Sogolytics Reviews & Ratings
    4.7 out of 5 stars 869 Ratings
    Company Website for Sogolytics
  • SurveyLegend Reviews & Ratings
    4.5 out of 5 stars 1,881 Ratings
    Company Website for SurveyLegend
  • Titan Reviews & Ratings
    4.9 out of 5 stars 378 Ratings
    Company Website for Titan
  • Birdeye Reviews & Ratings
    4.7 out of 5 stars 5,194 Ratings
    Company Website for Birdeye
  • SurveyJS Reviews & Ratings
    4.8 out of 5 stars 64 Ratings
    Company Website for SurveyJS
  • LM-Kit.NET Reviews & Ratings
    4.8 out of 5 stars 29 Ratings
    Company Website for LM-Kit.NET
  • Act! Reviews & Ratings
    4.0 out of 5 stars 555 Ratings
    Company Website for Act!
  • Extole Reviews & Ratings
    4.8 out of 5 stars 71 Ratings
    Company Website for Extole

What is Cloud4Feed?

Cloud4Feed offers a diverse range of feedback collection methods, allowing businesses to customize the channels for acquiring customer insights across different touchpoints, which results in a greater accumulation of feedback. By modifying the frequency of feedback requests based on the processing times at these touchpoints, companies can prevent overwhelming customers with an excessive number of surveys simultaneously. The introduction of validity periods for feedback submissions guarantees that the responses are both relevant and timely. Furthermore, businesses can create reminders for customers who have yet to share their insights, thereby enhancing engagement in the process. This approach empowers customers to articulate their expectations of the brand or store, express their opinions on the store environment, and communicate any specific desires related to the products or services available. In sectors like the automotive industry, feedback is diligently gathered at various interaction points, enabling management to effectively respond to the insights obtained. Additionally, the most appropriate communication channel is determined for customers who have recently utilized services, ensuring swift follow-up. Such a proactive strategy not only boosts customer satisfaction but also cultivates a culture of constant improvement, ultimately leading to enhanced loyalty and a stronger relationship between the business and its clientele. This ongoing dialogue helps businesses stay attuned to the evolving needs and preferences of their customers.

What is Affiniv?

Affiniv is a platform dedicated to improving customer experiences by allowing businesses to collect key metrics like NPS, CSAT, and overall feedback, while harnessing AI technology to analyze this information and generate valuable insights for growth. Our solution empowers users to effortlessly create surveys and distribute them through multiple channels, such as Email, WhatsApp, and Web-Embed, and then assess the feedback using our sophisticated AI-powered dashboard. Organizations utilize these insights to improve their existing products, innovate new ideas, and turn disgruntled customers into enthusiastic supporters. What sets Affiniv apart is its cost-effectiveness, intuitive design, and tailored onboarding assistance. As a self-funded SaaS company, we are committed to delivering an exceptional product that focuses on enhancing the customer experience for our diverse global clientele, ensuring every interaction is a step towards their success. Moreover, we strive to foster enduring relationships between brands and their customers, creating a positive cycle of engagement and loyalty.

Media

Media

No images available

Integrations Supported

HTML

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Salesforce
Shopify
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$99
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Cloud4Feed

Company Location

Turkey

Company Website

www.cloud4feed.com/index/listen

Company Facts

Organization Name

Affiniv

Date Founded

2021

Company Location

United States

Company Website

affiniv.com

Categories and Features

Customer Engagement

Not specified

Customer Experience

Not specified

Customer Feedback

Not specified

NPS

Not specified

Sentiment Analysis

Not specified

Survey

Not specified

Categories and Features

Customer Experience

Not specified

Employee Survey

Not specified

NPS

Not specified

Survey

Not specified

Popular Alternatives

Delighted Reviews & Ratings

Delighted

Qualtrics

Popular Alternatives

SurveySparrow Reviews & Ratings

SurveySparrow

4.3 out of 5 stars
SurveySparrow Reviews & Ratings

SurveySparrow

4.3 out of 5 stars
Checkbox Survey Reviews & Ratings

Checkbox Survey

4.3 out of 5 stars