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What is CloudApper Desk?

CloudApper Desk presents a groundbreaking and budget-friendly ticketing solution aimed at improving customer support and driving business expansion. This all-encompassing application streamlines customer service functions through an intuitive dashboard and simple ticket management, providing the necessary adaptability to enhance operational efficiency. Understanding your business environment is crucial, and CloudApper Desk empowers you to gather and analyze critical data. By identifying persistent issues, you can uncover ways to refine your products and services, thereby strengthening your business foundation. The impression clients receive is significantly influenced by the caliber of after-sales assistance; with CloudApper Desk, you can dazzle your customers by monitoring activities, organizing ticket assignments, and facilitating rapid responses right from your mobile device. By leveraging the centralized data system of CloudApper Desk, you can amplify the speed and quality of your customer service management. This innovative tool features a user-friendly dashboard that showcases recent tickets, most recent replies, and other pertinent information, giving users a holistic view of their support operations. Consequently, your team can collaborate more effectively, ensuring that customer concerns are resolved quickly and comprehensively. Ultimately, adopting CloudApper Desk not only enhances operational workflows but also fosters a stronger relationship with your clients through improved service delivery.

What is CloudApper AI Recruiter?

CloudApper AI Recruiter is your all-in-one solution for automating and accelerating the hiring process. It eliminates bottlenecks by handling resume screening, interview scheduling, offer letter generation, and candidate communication through conversational AI. Candidates can apply instantly via QR codes or SMS, while recruiters get real-time insights and a centralized dashboard that integrates with top HCM and ATS systems like UKG, Workday, Oracle, and more. AI Recruiter simplifies data collection, reduces candidate drop-offs, and promotes fair hiring by minimizing bias. With intelligent ranking and dynamic assessments, it ensures only the best-fit candidates move forward. Most importantly, it reduces time-to-hire by up to 97%, enabling your team to fill roles faster and more efficiently than ever. From high-volume recruitment to precision hiring, CloudApper AI Recruiter delivers speed, consistency, and better outcomes—without added workload.

Media

Media

Integrations Supported

ADP Vantage HCM
Dayforce
Oracle Fusion Cloud HCM
SAP SuccessFactors
UKG Pro
UKG Ready
Workday HCM
Workday Recruiting

Integrations Supported

ADP Vantage HCM
Dayforce
Oracle Fusion Cloud HCM
SAP SuccessFactors
UKG Pro
UKG Ready
Workday HCM
Workday Recruiting

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CloudApper

Date Founded

2018

Company Location

United States

Company Website

www.cloudapper.com/cloudapper-desk-ticketing-app-customer-support-complain-management/

Company Facts

Organization Name

CloudApper

Date Founded

2014

Company Location

United States

Company Website

www.cloudapper.ai/ai-recruiter-conversational-chatbot/

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

Recruiting

Assessments
Background Screening
CRM
Interaction Tracking
Internal HR
Interview Management
Job Board Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Self Service Portal

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CloudApper Assets Reviews & Ratings

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