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Ratings and Reviews 0 Ratings
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What is CloudApper Facilities?
CloudApper’s facility management software presents a highly customizable tool for organizations to efficiently manage their infrastructures, equipment, and maintenance processes. Through its mobile application, users gain access to real-time data concerning workspace efficiency, urgent incidents, and regulatory compliance, allowing them to remain informed regardless of their location. This comprehensive software simplifies the tasks associated with facility management and asset upkeep, making it easier for users to handle operational responsibilities. The intuitive web and mobile app empowers employees to conserve valuable time by providing immediate access to crucial facility details, operational data, and emergency procedures. With CloudApper Facilities, essential operational information is aggregated in real-time on a single platform, which enhances accessibility. Users can easily stay updated on various aspects of facility management, such as maintenance logs, building blueprints, and emergency procedures, right from their smartphones. Furthermore, the system proactively informs users by dispatching notifications about urgent issues, upcoming events, and maintenance tasks, as well as detailed emergency response protocols, thus ensuring that organizations are adequately equipped to handle any situation. This proactive feature fosters prompt and effective responses to challenges, ultimately boosting the overall resilience of operations. Additionally, the seamless integration of these capabilities ensures that teams can collaborate more effectively, further enhancing the operational workflow.
What is CloudApper Desk?
CloudApper Desk presents a groundbreaking and budget-friendly ticketing solution aimed at improving customer support and driving business expansion. This all-encompassing application streamlines customer service functions through an intuitive dashboard and simple ticket management, providing the necessary adaptability to enhance operational efficiency. Understanding your business environment is crucial, and CloudApper Desk empowers you to gather and analyze critical data. By identifying persistent issues, you can uncover ways to refine your products and services, thereby strengthening your business foundation. The impression clients receive is significantly influenced by the caliber of after-sales assistance; with CloudApper Desk, you can dazzle your customers by monitoring activities, organizing ticket assignments, and facilitating rapid responses right from your mobile device. By leveraging the centralized data system of CloudApper Desk, you can amplify the speed and quality of your customer service management. This innovative tool features a user-friendly dashboard that showcases recent tickets, most recent replies, and other pertinent information, giving users a holistic view of their support operations. Consequently, your team can collaborate more effectively, ensuring that customer concerns are resolved quickly and comprehensively. Ultimately, adopting CloudApper Desk not only enhances operational workflows but also fosters a stronger relationship with your clients through improved service delivery.
Integrations Supported
Sage CRM
API Availability
Has API
API Availability
Has API
Pricing Information
$10 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
CloudApper
Company Location
United States
Company Website
www.cloudapper.com/facility-management-software-maintenance-app-cafm-system/
Company Facts
Organization Name
CloudApper
Date Founded
2018
Company Location
United States
Company Website
www.cloudapper.com/cloudapper-desk-ticketing-app-customer-support-complain-management/
Categories and Features
Facility Management
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management
Categories and Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
