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What is CloudFX?

CloudFX enables IT teams to deliver a smooth, platform-focused IT-as-a-Service experience for users. To enhance employee productivity and improve customer satisfaction, businesses need to create a unified experience for both employees and clients. This strategy promotes agility and innovation within the organization, highlighting the importance of IT shifting to a platform-based approach that circumvents the limitations imposed by vendor lock-in. Built using open standards and cutting-edge technologies, the CloudFX platform includes self-service catalogs that effectively reduce cloud sprawl and mitigate shadow IT challenges. It also offers sophisticated billing and analytics functions that assess, compile, and optimize expenditures while enhancing governance and compliance through refined policies. In addition, the platform simplifies the procurement process for IT goods and services, presents various options for vendor-agnostic IT solutions, and automates the management and tracking of orders. It also facilitates cohesive SaaS personalization and management, along with SaaSOps for efficient oversight of SaaS services. Ultimately, CloudFX provides organizations with the essential resources to succeed in an ever-changing digital environment, allowing them to adapt quickly and stay competitive. By leveraging these capabilities, businesses can not only meet current demands but also prepare for future challenges in the digital landscape.

What is BetterCloud?

BetterCloud stands at the forefront of SaaS Operations, empowering IT professionals to enhance the employee experience, optimize operational effectiveness, and consolidate data security. By leveraging no-code automation to facilitate seamless workflows, numerous innovative organizations such as HelloFresh, Oscar Health, and Square have come to depend on BetterCloud for streamlining processes and enforcing policies throughout their cloud application ecosystems. With over a decade of experience leading the SaaS Operations revolution, BetterCloud caters to the largest global community of SaaSOps specialists. As the organizer of Altitude, the premier SaaSOps conference, and the publisher of The State of SaaSOps Report—an authoritative source of market analysis—BetterCloud has earned recognition as a market leader by customers on platforms like G2 and by esteemed research firms such as Gartner and Forrester. Located in New York City, with a dedicated product and engineering office in Atlanta, GA, and additional innovation centers and remote talent distributed throughout the U.S., BetterCloud is supported by some of the most prestigious technology investors, which include Vista Equity Partners, Warburg Pincus, Bain Capital, and Accel. This extensive backing allows BetterCloud to continue innovating and evolving its offerings in the rapidly changing landscape of SaaS Operations.

Media

Media

Integrations Supported

Microsoft 365
Salesforce
Cisco Meraki
Docker
Google Cloud Platform
Red Hat OpenShift
ServiceNow
VMware Cloud

Integrations Supported

Microsoft 365
Salesforce
AWS AppSync
Aha!
Aircall
Box
Dropbox
Jira
Microsoft Entra ID
Okta
Slack
Zendesk
Zoom
Zoom Phone

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing is per month/per user, billed annually.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

CloudFX

Date Founded

2009

Company Location

Singapore

Company Website

cloudfx.com

Company Facts

Organization Name

BetterCloud

Date Founded

2011

Company Location

United States

Company Website

www.bettercloud.com

Categories and Features

Cloud Management

Not specified

SaaS Management

Not specified

Categories and Features

Cloud Management

Access Control
Multi-Cloud Management
Workflow Approval

Cloud Security

Application Security
Behavioral Analytics
Incident Management
Threat Intelligence
Vulnerability Management

Data Loss Prevention

Compliance Reporting
Incident Management
Policy Management
Sensitive Data Identification

IT Management

Compliance Management
Event Logs
License Management
Software Inventory
User Activity Monitoring

IT Security

Event Tracking
Vulnerability Scanning

Privileged Access Management

Application Access Control
Behavioral Analytics
Granular Access Controls
Least Privilege
Password Management
Policy Management
Threat Intelligence
User Activity Monitoring

SaaS Management

License Management
Onboarding
SaaS Operations Management
Shadow IT Detection
Spend Management
Subscription Management
Usage Tracking / Analytics

SaaS Spend Management

Not specified

Shadow IT Discovery

Not specified

User Provisioning and Governance

Access Governance
Access Verification Workflow
Audits / Reports
Automatic Provisioning / Deprovisioning
Delegated Access Authorization
Identity Synchronization
Lifecycle Management
Password Management
Policy Enforcement
User Self-Service

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