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Ratings and Reviews 0 Ratings
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EcholoNEcholoN is a flexible platform for IT Service Management (ITSM), Enterprise Service Management (ESM), Service Desk, Help Desk, Customer Service and Field Service Management. It enables organizations to manage service processes, workflows, assets, knowledge, customer information and business processes within one integrated environment. At the core of EcholoN is the Enterprise Application Framework. It provides the foundation for configuring workflows, forms, data structures, roles and business logic and for creating individual business applications on the same platform. This makes EcholoN suitable for organizations that need more than a standard ticketing or help desk solution. EcholoN supports Incident, Request, Problem and Change Management, Service Catalogs, Knowledge Management, IT Asset and Configuration Management, customer and contract management, complaint processes, quality management, maintenance and technical field service. Integrated workflow automation, rules, notifications, escalations, dashboards and reporting help standardize processes, improve transparency and reduce manual work. Enterprise Service Management extends these capabilities beyond IT to departments such as customer service, technical service, facilities, HR and quality management. With its modular architecture, integration capabilities and Enterprise Application Framework, EcholoN provides a scalable foundation for ITSM, ESM, Field Service, workflow automation and custom enterprise applications. Organizations can start with established service management processes and expand the platform as requirements evolve.
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AIMS360 Apparel SoftwareAIMS360 apparel software stands out as the leading ERP solution tailored for the fashion sector. This comprehensive software encompasses all aspects of the fashion business lifecycle. With AIMS360, users can efficiently manage production, procurement of materials and finished goods, omni-channel order management, order processing, automated inventory tracking, warehouse operations, shipping logistics, invoicing, accounts receivable, and a variety of additional functionalities. Experience the breadth of AIMS360’s offerings by requesting a demonstration of its extensive collection of over 100 features and integrations designed specifically for apparel businesses. Among the most sought-after integrations are Shopify, JOOR, NuOrder, Brandboom, EDI, DSCO, Dropship, 3PL Integrations, Factoring, and several others. For a complete overview of AIMS360’s features and integration capabilities, visit the official AIMS360 fashion ERP website. This resource will provide valuable insights into how the software can enhance your fashion business operations.
What is CloudLink?
CloudLink is specifically tailored to help owners of service-based businesses streamline their everyday operations effectively. One of the key challenges is addressing the expectations of customers in need of your services. It is important to assess the locations and timetables of your service teams. Moreover, how can you effectively communicate reminders and updates to clients regarding their appointments? Identifying the personnel responsible for delivering the service and monitoring their locations becomes crucial, particularly in situations involving delays. Once orders are received, efficient management becomes imperative, and automating workflow processes can significantly lighten the load of manual order handling. Additionally, establishing a systematic approach for all documentation related to orders is essential, while also determining the best methods to communicate updates to your field personnel. By adopting this thorough strategy, your operational efficiency will improve, and prioritizing customer satisfaction will become second nature. Ultimately, a well-organized business not only meets but exceeds client expectations, fostering loyalty and repeat business.
What is AyaNova?
Since 1998, AyaNova has helped small businesses that service and repair equipment keep their work organized. It grew out of our own computer repair shop and field service division, and from years of requests by customers around the world.
What it covers: service work orders, a drag-and-drop dispatch schedule, quotes that become work orders, scheduled preventive maintenance, the history, meters and warranty of every customer unit, multi-warehouse parts inventory with purchase orders, and service contracts. Your customers get their own login to send requests and follow their work orders. Notifications go out in the app, by email or as text messages. Reports, forms and screen text are yours to customize, and it connects to QuickBooks Desktop.
It is a web app: no installs for your staff, and phones can add it to the home screen. We host it, or you run it on your own Windows or Linux server.
Free two-week trial, free help getting set up, email support.
Integrations Supported
AWS Marketplace
IBM Cloud Direct Link
VaultCore
Web Hosting Canada
API Availability
API Availability
Has API
Pricing Information
$99 per user per month
Pricing Information
$20 USD per user per month
Hosted (we host, back up and update it): $20 USD per user per month, 2-user minimum, billed monthly or yearly.
Self-installed on your own Windows or Linux server: perpetual licence, $45 USD per user, 3-user minimum. Includes the first year of support and updates, renewing yearly at the same price. The licence keeps working if you stop renewing.
Free two-week trial, hosted or self-installed, with free help getting started. No setup, training or implementation fees.
Self-installed on your own Windows or Linux server: perpetual licence, $45 USD per user, 3-user minimum. Includes the first year of support and updates, renewing yearly at the same price. The licence keeps working if you stop renewing.
Free two-week trial, hosted or self-installed, with free help getting started. No setup, training or implementation fees.
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
On-Site Training
Training Options
Documentation Hub
Company Facts
Organization Name
CloudLink
Date Founded
1999
Company Location
United States
Company Website
cloudlinkerp.com
Company Facts
Organization Name
Ground Zero Tech-Works
Date Founded
1996
Company Location
Canada
Company Website
www.ayanova.com
Categories and Features
ERP
Not specified
Field Service Management
Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Scheduling
Service History Tracking
Time Clock
Work Order Management
Service Dispatch
Not specified
Tradesman Job Management
Not specified
Categories and Features
Equipment Maintenance
Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Quotes / Estimates
Scheduling
Service History Tracking
Work Order Management
Service Dispatch
Billing & Invoicing
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Field Service Businesses
Invoicing
Job Tracking
Quoting
Reporting
Scheduling
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Scheduling
Task Management