Company Website

Ratings and Reviews 60 Ratings

Total
ease
features
design
support

Ratings and Reviews 170 Ratings

What is CloudTalk?

Are you in the market for a modern phone system? CloudTalk.io presents an advanced cloud-based phone solution tailored for small and medium enterprises, startups, and online retailers. It is also compatible with both sales and customer service call centers, enhancing their operational efficiency. With over 25 integrations available for popular CRM, helpdesk, and e-commerce platforms such as Shopify, Salesforce, and Pipedrive, you can easily connect your existing tools. Additionally, our dedicated 5-star customer success team is committed to ensuring a smooth transition, whether you’re migrating from another system or establishing a new cloud call center from the ground up. Our rapid growth is evident, as we have formed successful collaborations with more than 1,000 companies globally, including renowned names like DHL, Yves Rocher, and Karcher. Plus, you can try CloudTalk risk-free with a 14-day trial that doesn't require any credit card information, allowing you to explore its features without commitment. Experience the benefits of an innovative communication system today!

What is Adversus?

Adversus is an innovative outbound calling solution designed to enhance your calling strategies and automate tedious manual tasks, while also offering insightful data to refine your outbound operations. Established in 2015 by a group of founders who were dissatisfied with the inflexibility of existing solutions, our mission was to revolutionize the outbound calling landscape. We deliver a highly customizable solution that empowers users to tailor every facet of their workflow according to their specific needs. The core objective of Adversus is to create a robust, future-ready platform that consistently meets the evolving demands of the market. Our ambition extends beyond mere adaptation; we aim to redefine the limits of what can be achieved in outbound calling. Adversus has been adopted by businesses across various sectors, significantly enhancing their outbound calling effectiveness, and we provide options suitable for organizations of all sizes, ensuring that everyone can benefit from our cutting-edge features. Additionally, our commitment to continuous improvement ensures that as the industry evolves, so does our solution, keeping our clients at the forefront of outbound communication.

Media

Media

Integrations Supported

HubSpot CRM
Intercom
Pipedrive
Plecto
Salesforce
Zapier
Zendesk
BigCommerce
Dataddo
Freshdesk
Groove
Help Scout
KonnectzIT
Lariat Collections Platform
Microsoft 365
Outreach
Pitch Patterns
Playvox
Stripe
Zoho CRM

Integrations Supported

HubSpot CRM
Intercom
Pipedrive
Plecto
Salesforce
Zapier
Zendesk
BigCommerce
Dataddo
Freshdesk
Groove
Help Scout
KonnectzIT
Lariat Collections Platform
Microsoft 365
Outreach
Pitch Patterns
Playvox
Stripe
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$25.00/month (billed annually)
Free Trial Offered?
Free Version

Pricing Information

€100 pr. license
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CloudTalk

Date Founded

2016

Company Location

United States

Company Website

www.cloudtalk.io

Company Facts

Organization Name

Adversus

Date Founded

2015

Company Location

Denmark

Company Website

adversus.io

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Telemarketing

Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Lead Distribution
Outbound Call Center

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

AI Sales Assistants

Adversus enhances outbound sales teams through smart workflow automation, instant performance analytics, and organized call direction, allowing representatives to concentrate on engaging conversations while enabling managers to provide targeted coaching. Streamline processes such as lead prioritization, scheduling calls, and documenting post-call details. Gain valuable insights into performance by individual representative, campaign, and call results. Accelerate the onboarding process for new employees and foster uniformity within your team. Designed specifically for structured outbound calling in industries such as B2B sales, insurance, energy, and telecommunications. Compliant with ISO standards and GDPR regulations.

Auto Dialer

Adversus is a cloud-centric auto-dialing solution tailored for organized outbound sales teams. It facilitates automatic dialing of leads from your selected lists, directs calls to available representatives, and records results effortlessly. The platform offers various dialing options to fit your specific campaign needs and call volume. It minimizes downtime for representatives, boosts daily calling activity, and enhances lead conversion rates. Compliant with GDPR regulations and ISO certified, it is designed for B2B sales, insurance, energy, telecommunications, and fundraising sectors. Additionally, it seamlessly integrates with leading CRM systems.

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business Phone Systems

Adversus offers more than just a typical business telephone system; it is a comprehensive outbound calling platform that integrates workflow automation, performance monitoring, and compliance features. With a cloud-based interface, users can effortlessly make and oversee a large number of outbound calls without the need for physical equipment. The platform enables calling to over 150 countries and boasts an impressive uptime of over 99.97%. Additionally, it is ISO certified and adheres to SOC 2 standards. Tailored for sales-focused companies that require more than mere communication capabilities, Adversus provides an organized approach to outbound calling and complete transparency regarding representative performance.

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Call Center

Adversus is a powerful outbound call center solution hosted in the cloud, specifically designed to enhance the efficiency of high-performing sales teams. With its integrated platform, users can oversee campaigns, streamline workflows, and monitor representative activities in real time. Featuring live dashboards, compliance tracking, CRM integration, and organized dialing procedures, Adversus empowers sales managers with comprehensive visibility and operational oversight. It's trusted by teams in the insurance, energy, telecommunications, and fintech sectors across over 150 nations. The software is ISO certified, SOC 2 compliant, and ready for GDPR, boasting an impressive uptime of over 99.97%. Developed by professionals experienced in outbound sales, it caters specifically to the needs of outbound teams.

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Tracking

Adversus meticulously records comprehensive call metrics for all outbound communications, encompassing call results, duration, conversion statistics, and individual representative actions. This enables sales leaders to provide effective coaching and enhance campaign performance. Monitor results in real-time, whether by individual representative, specific campaign, or lead origin. Quickly recognize successful strategies, detect areas of weakness, and utilize data to inform your decision-making. Designed specifically for organized outbound calling teams in sectors such as B2B sales, insurance, energy, and telecommunications, it seamlessly integrates with your existing CRM and lead management systems.

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Cloud Communication Platform

Adversus is an innovative cloud-centric platform designed specifically for sales teams focused on structured outbound calling. Unlike standard communication solutions, Adversus is tailored for outbound sales, integrating features such as power dialing, automated workflows, real-time performance tracking, lead management, and compliance functionalities all within a single interface. It requires no hardware and eliminates the need for a disjointed software stack. With operations spanning over 150 countries and an impressive uptime of 99.97%+, Adversus is both ISO certified and SOC 2 compliant. It is a trusted choice for B2B sales, insurance, energy, and telecommunications professionals throughout Europe.

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Predictive Dialer

Adversus features cutting-edge dialing options such as predictive dialing, aimed at optimizing conversation duration while reducing downtime for outbound sales representatives. It allows for simultaneous dialing of several leads, connecting agents only when a live individual picks up the call. This approach helps eliminate unnecessary dialing time, boosts the number of calls made each hour, and enhances conversion rates. Tailored specifically for high-volume outbound teams across sectors like insurance, fundraising, energy, and telecommunications, this solution is cloud-based, compliant with GDPR, and holds ISO certification. Expand your outbound operations without needing to increase your workforce.

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Sales Dialers

Adversus is a specially designed sales dialing solution tailored for outbound teams seeking efficiency, organization, and performance tracking within a single platform. It offers various dialing options such as power, progressive, or preview modes, allowing users to select the best method according to their campaign goals and lead quality. The platform streamlines lead assignment, call recording, and workflow processes, enabling representatives to focus more on conversations and less on administrative tasks. Managers benefit from real-time dashboards that provide immediate visibility into each representative's performance. Additionally, Adversus seamlessly integrates with leading CRM systems and is ISO certified, SOC 2 compliant, and prepared for GDPR regulations. It is utilized in over 150 countries worldwide.

Sales Enablement

Adversus empowers outbound sales teams by providing them with the necessary framework, insights, and tools to enhance their performance consistently. Sales representatives benefit from well-defined calling tasks, automated lead allocation, and streamlined workflows. For managers, the platform offers instant performance dashboards, coaching insights at the individual rep level, and comprehensive campaign analytics. This solution minimizes onboarding duration, boosts quota achievement, and allows for scalable outbound operations without disorder. Seamless CRM integrations ensure that data remains organized and synchronized. Designed specifically for sales teams that rely heavily on calling as their primary source of revenue rather than as an ancillary option.

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Softphone

Adversus features an integrated cloud-based softphone, empowering outbound sales representatives to initiate and receive calls directly from their web browsers without the need for physical hardware or desk phones. Tailored for high-frequency outbound calling, it facilitates quick call management, automated lead uploads, and organized follow-up processes after each call. This allows sales reps to concentrate on their conversations rather than administrative tasks. It seamlessly integrates with CRM systems to automatically record calls and synchronize data. With a dependable infrastructure boasting over 99.97% uptime, it is also GDPR compliant and ISO certified, making it a perfect solution for both remote and in-office outbound sales teams.

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telemarketing

Adversus is a specialized telemarketing solution tailored for professional outbound teams engaged in organized calling initiatives. It allows users to organize lead databases, automate call processes, implement calling protocols, and monitor campaign effectiveness in real time. Ideal for high-volume telemarketing activities in sectors such as insurance, energy, fundraising, media, and B2B sales, the platform features integrated compliance mechanisms that adhere to GDPR, consent documentation, and call recording laws. Furthermore, it boasts ISO certification and SOC 2 compliance. Adversus can easily adapt to the needs of both small teams and extensive call centers, ensuring consistent structure and performance oversight.

Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Lead Distribution
Outbound Call Center

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