Cloudbeds Reviews & Ratings

Cloudbeds

1.0 out of 5 stars

Ratings and Reviews 2 Ratings

Total 1 out of 5 stars
ease 1.5 out of 5 stars
features 2 out of 5 stars
design 2 out of 5 stars
support 1 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Cloudbeds?

Cloudbeds is a next-generation hospitality management platform that reimagines property operations with intelligence, automation, and scalability. By unifying property management, payments, distribution, marketing, and guest experience under one system, it eliminates fragmented software and manual workflows. Its flagship Signals AI model processes over four billion data points per hour, offering causal intelligence and up to 95% forecasting accuracy for revenue and occupancy trends. From front-desk management to multi-property operations, Cloudbeds enables hoteliers to streamline tasks, cut training time by 88%, and reduce manual processes by up to 80%. With seamless integrations across 350+ partners and APIs, users can connect preferred tools, CRMs, and analytics systems without losing simplicity. The platform supports every hospitality segment—hotels, hostels, vacation rentals, and boutique inns—allowing businesses of all sizes to compete effectively in a data-driven marketplace. Advanced features like channel management, digital marketing automation, and guest communication ensure end-to-end visibility and stronger guest engagement. Cloudbeds also emphasizes education and partnership, offering global support, onboarding services, and professional training through Cloudbeds University. Its robust analytics dashboards and board-ready reports help revenue managers and executives make evidence-based decisions. Altogether, Cloudbeds transforms a traditional PMS into an intelligent growth engine that empowers hoteliers to operate efficiently, innovate confidently, and deliver unforgettable guest experiences.

What is Busy Rooms?

Busy Rooms serves as a versatile cloud-based Central Reservation System tailored to meet the diverse requirements of its clients. This system is not only adaptable and scalable but also allows for branding to reflect the uniqueness of each accommodation provider. It efficiently oversees key functions such as revenue management, marketing, and sales, making it indispensable for those in the hospitality industry. By leveraging cutting-edge technology, it effectively connects accommodation providers with online sales platforms and customers, filling crucial information voids. Our approach is modular and highly customizable, providing users with the flexibility they need. Additionally, clients can personalize our solutions to match their brand identity seamlessly. With just one login, users can control a wide array of tools, including website management, an internet booking engine, a call center, channel management, GDS, Metasearch, and revenue management. The system boasts an intuitive design, ensuring ease of use, and facilitates daily monitoring and reporting to keep operations running smoothly and efficiently. Overall, Busy Rooms empowers accommodation providers to enhance their operational capabilities and maximize their business potential.

Media

Media

Integrations Supported

Canary Digital Tipping
Capsule
CartStack
Civitfun
Duve
Goki
Google Analytics
Google Docs
Guestara
Guestmeter
Inn-Flow
Mailchimp
Odysys
Salesforce
Shogo
SurveyMonkey
TrustYou
Windcave
Zapier
net2phone

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Depends on location and property type

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Cloudbeds

Date Founded

2012

Company Location

United States

Company Website

www.cloudbeds.com

Company Facts

Organization Name

Busy Rooms

Date Founded

2008

Company Location

Malta

Company Website

www.busy-rooms.com

Categories and Features

Channel Management

Campaign Management
Inventory Control

Hospitality Property Management

Built-in Accounting
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Housekeeping Management
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Reservations Management
Single Property
Vacation Rental

Hostel Management

Cash Drawer Management
Dorms
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Price Optimization
Private Rooms
Reservations Management

Hotel Booking Engines

Not specified

Hotel Channel Management

Inventory Management
Promotions Management
Rate Management
Reservations Management
Restriction Management

Hotel Management

Not specified

Reservations

Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Hotel Booking Engines

Not specified

Reservations

Activities Booking
Booking Notes
Customer Support
Group Reservations
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Vacation Rental

Not specified

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