Cloudbeds Reviews & Ratings

Cloudbeds

1.0 out of 5 stars

Ratings and Reviews 2 Ratings

Total 1 out of 5 stars
ease 1.5 out of 5 stars
features 2 out of 5 stars
design 2 out of 5 stars
support 1 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Cloudbeds?

Cloudbeds is a next-generation hospitality management platform that reimagines property operations with intelligence, automation, and scalability. By unifying property management, payments, distribution, marketing, and guest experience under one system, it eliminates fragmented software and manual workflows. Its flagship Signals AI model processes over four billion data points per hour, offering causal intelligence and up to 95% forecasting accuracy for revenue and occupancy trends. From front-desk management to multi-property operations, Cloudbeds enables hoteliers to streamline tasks, cut training time by 88%, and reduce manual processes by up to 80%. With seamless integrations across 350+ partners and APIs, users can connect preferred tools, CRMs, and analytics systems without losing simplicity. The platform supports every hospitality segment—hotels, hostels, vacation rentals, and boutique inns—allowing businesses of all sizes to compete effectively in a data-driven marketplace. Advanced features like channel management, digital marketing automation, and guest communication ensure end-to-end visibility and stronger guest engagement. Cloudbeds also emphasizes education and partnership, offering global support, onboarding services, and professional training through Cloudbeds University. Its robust analytics dashboards and board-ready reports help revenue managers and executives make evidence-based decisions. Altogether, Cloudbeds transforms a traditional PMS into an intelligent growth engine that empowers hoteliers to operate efficiently, innovate confidently, and deliver unforgettable guest experiences.

What is Cenium?

Cenium offers hoteliers a comprehensive platform that enables them to manage the entire guest experience, thus improving guest satisfaction and increasing revenue in the hospitality sector. Their all-encompassing hospitality solutions, known as Cenium Core, feature a Property Management System (PMS), Sales & Catering, Activities & Spa, and Tickets & Rentals, encompassing all the key components necessary for a diverse hospitality business to effectively oversee and capitalize on every resource available on their premises. Whether you decide to implement the full range of Cenium Core features or just select modules like PMS or Sales & Catering, you benefit from a contemporary, integrated platform capable of functioning either in the cloud or on-site. By leveraging shared resources and a unified user interface, the process of revenue generation becomes streamlined, allowing you to promote any product or package throughout each stage of the guest experience. Additionally, the ability to seamlessly integrate with various third-party solutions provides complete flexibility and control over your operations, which ultimately enhances service delivery and guest interaction. This level of adaptability not only empowers hoteliers to customize their services to cater to the varying preferences of their guests but also significantly boosts both operational effectiveness and overall guest satisfaction, making it an essential tool in the competitive hospitality landscape. As a result, hoteliers can create memorable experiences that foster guest loyalty and encourage repeat visits.

Media

Media

Integrations Supported

Snapfix
Airbnb
Breezeway
Capsule
Goki
Guestmeter
Mailchimp
Morphic
Operto Teams
PouchNATION
PriceLabs
Pricepoint
Runnr.ai
Salesforce
Shogo
Sugar Sell
VRWorks
Vikey

Integrations Supported

Snapfix
Cendyn Revintel

API Availability

Has API

API Availability

Pricing Information

Depends on location and property type

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Windows
On-Prem

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Cloudbeds

Date Founded

2012

Company Location

United States

Company Website

www.cloudbeds.com

Company Facts

Organization Name

Cenium

Date Founded

2002

Company Location

United States

Company Website

www.cenium.com

Categories and Features

Channel Management

Campaign Management
Inventory Control

Hospitality Property Management

Built-in Accounting
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Housekeeping Management
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Reservations Management
Single Property
Vacation Rental

Hostel Management

Cash Drawer Management
Dorms
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Price Optimization
Private Rooms
Reservations Management

Hotel Booking Engines

Not specified

Hotel Channel Management

Inventory Management
Promotions Management
Rate Management
Reservations Management
Restriction Management

Hotel Management

Not specified

Reservations

Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Marketing Automation
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property

Hotel Management

Not specified

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