Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • MikMak Reviews & Ratings
    84 Ratings
    Company Website
  • Shopify Reviews & Ratings
    11,407 Ratings
    Company Website
  • Triple Whale Reviews & Ratings
    484 Ratings
    Company Website
  • Advantage Reviews & Ratings
    37 Ratings
    Company Website
  • Attentive Reviews & Ratings
    1,228 Ratings
    Company Website
  • Bravo POS for Gun Stores Reviews & Ratings
    75 Ratings
    Company Website
  • iPaper Reviews & Ratings
    41 Ratings
    Company Website
  • Now Commerce Reviews & Ratings
    40 Ratings
    Company Website
  • Pepperi Reviews & Ratings
    141 Ratings
    Company Website
  • Price2Spy Reviews & Ratings
    208 Ratings
    Company Website

What is Cluster?

Holistic solutions span from maintaining catalog accuracy and assortment to integrating sellers and beyond. By achieving real-time visibility down to the SKU level, you can enhance your market share and cultivate a robust reputation. With accurate data at your fingertips, you can grasp the overall landscape, anticipate future trends, and optimize investment strategies. In the ever-evolving world of eCommerce, adaptability is essential. For online brands and marketplaces, having access to current information is imperative. Real-time insights are vital for staying competitive in this dynamic market. The avenues for online shopping continue to expand globally, highlighting the importance of consolidating a single, accurate version of truth. Cluster represents a worldwide network of intelligent, diligent, and creative individuals dedicated to empowering online businesses to thrive and make well-informed choices. Their goal is to enable eCommerce enterprises to leverage digital point-of-sale data and standardized catalog information to achieve substantial success while navigating the complexities of the digital landscape. By fostering collaboration and innovation, Cluster aims to redefine the future of online retail.

What is ChannelReply?

Effortlessly connect all your marketplaces with accounts from Zendesk, Freshdesk, Help Scout, Gorgias, Re:amaze, or Zoho Desk within minutes. As customer inquiries arrive, you'll find order information conveniently presented for your reference. This setup allows for efficient replies from a unified dashboard—it's remarkably simple. By leveraging advanced features like automated replies, customized business protocols, and specific filters, you can provide personalized assistance in considerably less time and with ease. As a result, even a small team can manage a higher volume of customer interactions effectively. Centralizing all your customer information in one location significantly minimizes your response times. With ChannelReply at your disposal, you acquire the essential tools to address issues swiftly, enabling you to concentrate more on increasing sales! Furthermore, this streamlined method not only improves customer satisfaction but also enhances overall operational efficiency, ultimately leading to a more successful business.

Media

Media

Integrations Supported

Amazon
Walmart
eBay
Alibaba Cloud
Decathlon Capital
Facebook Marketplace
Freshdesk
Google Shopping
Gorgias
Help Scout
Nielsen Marketing Cloud
PayPal
Poshmark
Pricing Navigator
Re:amaze
Shopify
Square POS
Zendesk
Zoho Desk

Integrations Supported

Amazon
Walmart
eBay
Alibaba Cloud
Decathlon Capital
Facebook Marketplace
Freshdesk
Google Shopping
Gorgias
Help Scout
Nielsen Marketing Cloud
PayPal
Poshmark
Pricing Navigator
Re:amaze
Shopify
Square POS
Zendesk
Zoho Desk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$31 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cluster

Company Location

United States

Company Website

datacluster.com

Company Facts

Organization Name

Threecolts

Date Founded

2021

Company Location

United Kingdom

Company Website

www.channelreply.com

Categories and Features

Amazon Seller Tools

A/B Testing
Alerts / Notifications
Analytics / Reporting
Campaign Management
Competitor Analysis
Content Management / Optimization
Conversion / ROI Tracking
Customer Data Management
Email Marketing
Feedback Management
Inventory Management
Keyword Tracking / Research
Order Management
PPC Ads Management
Price Optimization
Rank Optimization
Refund Management
Review Management
Sales Tracking / Analysis
Shipping Management
Trend Analysis

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Popular Alternatives

Popular Alternatives

XPLN Suite Reviews & Ratings

XPLN Suite

XPLN GmbH
Conversity Reviews & Ratings

Conversity

Aumenta Global Services