What is Screendesk?
Screendesk is a comprehensive video support solution built for customer service and technical support teams, enabling them to resolve tickets faster and more efficiently. The platform allows support teams to instantly record screens and initiate video calls, without the need for any downloads, and integrates directly with helpdesk software like Zendesk and Freshdesk. Screendesk provides automatic technical data capture, AI-driven analysis to detect patterns, and live screen sharing for real-time troubleshooting. With features such as secure sharing, a video library for easy access to common issue recordings, and customizable branding, the platform enhances both team productivity and customer satisfaction. Video editing tools, including annotations and trimming capabilities, further ensure efficient communication.
Pricing
Price Starts At:
$8/month/user
Free Version:
Free Version available.
Free Trial Offered?:
Yes
Integrations
Similar Software to Screendesk
Atera
Atera is a comprehensive IT management solution that integrates remote monitoring and management (RMM), helpdesk services, and ticketing, all enhanced by Action AI™ to significantly increase efficiency for organizations of any size. Experience the benefits of Atera with a free trial today!
Learn more
Screencapt
Screencapt provides the capability to capture either the full screen or a designated area, as well as the option to record a particular window, making it an exceptionally versatile screen recorder. Its integrated audio recording feature allows you to seamlessly incorporate voiceovers or system sounds into your recordings, which is especially beneficial for creating instructional videos or engaging presentations. An additional standout feature of Screencapt is its ability to record from a webcam, enabling users to include their personal commentary and reactions, thereby enhancing the overall quality and professionalism of the recordings. Furthermore, Screencapt presents advanced functionalities for cursor recording, including options to obscure the cursor or apply special effects that emphasize particular actions, which is invaluable for producing clear and effective software tutorials. This comprehensive set of features ensures that users can create polished and engaging content with ease.
Learn more
Fast Screen Recorder
Fast Screen Recorder is a versatile tool designed to capture your screen activities, whether you're participating in online meetings, attending video classes, creating self-tutorials, playing games, and much more.
Key features of FastPCTools Fast Screen Recorder encompass several essential options:
For starters, it provides three distinct recording modes—Full Screen, Window, and Custom—allowing users to tailor their recordings to their specific needs.
Moreover, audio recording capabilities enable users to capture sound from the system, the microphone, or both simultaneously.
Additionally, customizable hotkeys facilitate effortless control over the recording process, allowing users to start, stop, and pause with just one keystroke.
Another handy feature is the built-in timer, which helps users set a specific duration for their recordings, ensuring they capture videos of the desired length.
Furthermore, the tool allows for various customizable settings, giving users the flexibility to adjust video quality, frame rate, and other parameters according to their preferences.
Lastly, FastPCTools provides reliable customer support to assist users in resolving any issues they may face while using the software, ensuring a smooth experience overall.
Learn more
Screen Studio
Screen Studio is an advanced screen recording application that empowers users to create engaging videos effortlessly. It features automatic zoom functionality to accentuate crucial actions, fluid cursor animations, and the ability to adjust cursor size after recording. Users can record video from various sources, including webcams, microphones, system audio, and iOS devices through a USB connection. The software comes with user-friendly editing tools, which allow for drag-and-drop zooming on the timeline, in addition to trimming, cutting, and speeding up segments of the video. Users can also customize the visual elements of their videos, with options for background changes, spacing adjustments, shadows, and insets. To facilitate sharing, it provides export settings optimized for online platforms and social media, along with shareable links, supporting video exports in resolutions up to 4K at 60fps or as compressed GIFs. In addition, features such as motion blur for smoother transitions, the ability to record and display keyboard shortcuts, and options for exporting in multiple formats greatly enhance the overall user experience. Ultimately, Screen Studio is an exceptional resource for anyone aiming to elevate their video production capabilities. With its comprehensive suite of features, it caters to both novice and seasoned creators alike, making video content creation accessible and efficient.
Learn more
Screenshots and Video
Company Facts
Company Name:
Screendesk
Date Founded:
2022
Company Location:
United Kingdom
Company Website:
screendesk.io
Product Details
Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English