What is Screendesk?
Screendesk is a comprehensive video support solution built for customer service and technical support teams, enabling them to resolve tickets faster and more efficiently. The platform allows support teams to instantly record screens and initiate video calls, without the need for any downloads, and integrates directly with helpdesk software like Zendesk and Freshdesk. Screendesk provides automatic technical data capture, AI-driven analysis to detect patterns, and live screen sharing for real-time troubleshooting. With features such as secure sharing, a video library for easy access to common issue recordings, and customizable branding, the platform enhances both team productivity and customer satisfaction. Video editing tools, including annotations and trimming capabilities, further ensure efficient communication.
Pricing
Price Starts At:
$8/month/user
Free Version:
Free Version available.
Free Trial Offered?:
Yes
Integrations
Similar Software to Screendesk
Screencapt provides the capability to capture either the full screen or a designated area, as well as the option to record a particular window, making it an exceptionally versatile screen recorder. Its integrated audio recording feature allows you to seamlessly incorporate voiceovers or system sounds into your recordings, which is especially beneficial for creating instructional videos or engaging presentations. An additional standout feature of Screencapt is its ability to record from a webcam, enabling users to include their personal commentary and reactions, thereby enhancing the overall quality and professionalism of the recordings. Furthermore, Screencapt presents advanced functionalities for cursor recording, including options to obscure the cursor or apply special effects that emphasize particular actions, which is invaluable for producing clear and effective software tutorials. This comprehensive set of features ensures that users can create polished and engaging content with ease.
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Atera is a comprehensive IT management solution that integrates remote monitoring and management (RMM), helpdesk services, and ticketing, all enhanced by Action AI™ to significantly increase efficiency for organizations of any size. Experience the benefits of Atera with a free trial today!
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Zight
Zight is a dynamic platform for screen recording and sharing that aims to boost communication and productivity across multiple devices, including Mac, Windows, Chrome, and iOS. Users can easily take screenshots, record their screens with audio and webcam overlays, and generate GIFs, all while benefiting from instant link sharing. The platform also offers various annotation tools that allow users to emphasize, add text, and draw attention to important elements in both videos and images. By integrating smoothly with widely-used collaboration platforms such as Slack, Microsoft Teams, Zendesk, and Jira, Zight enhances workflow efficiency for both teams and individuals. Additionally, its AI-driven features—including automatic transcriptions, smart titles, and content summaries—make the process of content creation and sharing even more straightforward. With robust security features, customization options for branding, and in-depth analytics, Zight stands out as an excellent choice for businesses and professionals seeking effective visual communication solutions. Furthermore, its user-friendly interface ensures that anyone can leverage its capabilities regardless of technical expertise.
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Fast Screen Recorder
Fast Screen Recorder is a versatile tool designed to capture your screen activities, whether you're participating in online meetings, attending video classes, creating self-tutorials, playing games, and much more.
Key features of FastPCTools Fast Screen Recorder encompass several essential options:
For starters, it provides three distinct recording modes—Full Screen, Window, and Custom—allowing users to tailor their recordings to their specific needs.
Moreover, audio recording capabilities enable users to capture sound from the system, the microphone, or both simultaneously.
Additionally, customizable hotkeys facilitate effortless control over the recording process, allowing users to start, stop, and pause with just one keystroke.
Another handy feature is the built-in timer, which helps users set a specific duration for their recordings, ensuring they capture videos of the desired length.
Furthermore, the tool allows for various customizable settings, giving users the flexibility to adjust video quality, frame rate, and other parameters according to their preferences.
Lastly, FastPCTools provides reliable customer support to assist users in resolving any issues they may face while using the software, ensuring a smooth experience overall.
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Screenshots and Video
Company Facts
Company Name:
Screendesk
Date Founded:
2022
Company Location:
United Kingdom
Company Website:
screendesk.io
Product Details
Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
