Ratings and Reviews 0 Ratings
Ratings and Reviews 11 Ratings
Alternatives to Consider
-
ScreencaptScreencapt provides the capability to capture either the full screen or a designated area, as well as the option to record a particular window, making it an exceptionally versatile screen recorder. Its integrated audio recording feature allows you to seamlessly incorporate voiceovers or system sounds into your recordings, which is especially beneficial for creating instructional videos or engaging presentations. An additional standout feature of Screencapt is its ability to record from a webcam, enabling users to include their personal commentary and reactions, thereby enhancing the overall quality and professionalism of the recordings. Furthermore, Screencapt presents advanced functionalities for cursor recording, including options to obscure the cursor or apply special effects that emphasize particular actions, which is invaluable for producing clear and effective software tutorials. This comprehensive set of features ensures that users can create polished and engaging content with ease.
-
ISL Light Remote DesktopISL Light is an intuitive remote desktop application designed for users who prioritize security. With its exceptional value and performance, it serves as a robust tool for IT professionals and support teams to address issues from a distance through options like remote assistance, unattended access, or mobile screen sharing. The software is compatible across various platforms and features 256-bit encryption for secure sessions, along with all essential remote access functionalities. Additional capabilities include session recording, chat, video calling, multi-monitor support, file transfers, and comprehensive reporting. Users enjoy the flexibility of selecting between cloud-based or on-premise solutions. Notably, the ISL Online license imposes no restrictions on the number of clients, workstations, or users that can be supported, making it a versatile choice for diverse industries. This software is particularly trusted in sectors such as banking, healthcare, government, and insurance, where security and reliability are paramount. Its versatility and feature-rich design make ISL Light a valuable asset for any organization looking to enhance their remote support capabilities.
-
ScreenMeetScreenMeet provides a comprehensive range of secure, web-based tools for remote assistance and screen sharing, aimed at improving customer service and IT support. Its features include remote desktop access, live audio and video support, co-browsing, and asynchronous screen recording, enabling agents to provide seamless assistance to both customers and employees. Additionally, it seamlessly integrates with leading ITSM, CRM, and contact center platforms such as ServiceNow, Salesforce, and Microsoft Dynamics 365, ensuring a cohesive support experience. Tailored for large enterprises, ScreenMeet prioritizes security, scalability, and flexibility, making it an excellent choice for businesses looking to enhance support efficiency and boost customer satisfaction. By leveraging these tools, organizations can create a more connected and responsive service environment.
-
Zoho AssistZoho Assist serves as a comprehensive remote access solution, enabling users to connect to and manage devices from a distance. In just a few minutes, you can oversee your international assets through a web-based support session. Operating entirely in the cloud, Zoho Assist allows you to establish remote access without needing to be physically present, giving you the ability to monitor computers, laptops, phones, and servers from virtually any location. Moreover, it is compatible with all major firewalls and effortlessly navigates proxy servers. With industry-standard SSL and 256-bit AES data encryption, Zoho Assist ensures robust protection against phishing and other cyber threats. This makes it an ideal choice for both individuals and businesses seeking reliable technical support. By choosing Zoho Assist, you gain peace of mind knowing your data is safeguarded while you manage your remote resources effectively.
-
CrankWheelCrankWheel offers the ability to share your screen during a call, making it simple to create captivating presentations. By sending a link through email or SMS, viewers can access the presentation in any browser on any device. Designed with user-friendliness in mind, CrankWheel is an excellent tool for connecting with customers and facilitating business transactions. The platform is particularly beneficial for professionals such as insurance agents, mortgage advisors, solar consultants, educators, and customer support representatives. Moreover, integration with websites is straightforward, enabling users to implement a Demo button for instant notifications about viewer engagement. You can even track whether your audience is focused on your content. Our Chrome Extension has empowered more than 50,000 users to effortlessly share their screens with potential clients, regardless of their technical knowledge or the devices they are using. Notably, CrankWheel is compatible with older browsers and less common devices, functioning well even in conditions of poor network connectivity. It seamlessly operates on various platforms, including Mac, Android, iOS, Blackberries, Internet Explorer, and more, ensuring widespread accessibility for users everywhere.
-
Admin By Request Endpoint Privilege ManagementAdmin By Request EPM lets users elevate only what a task needs, without keeping local admin rights switched on permanently. For longer work there's a time-limited Admin Session, and for a one-off there's Run As Admin, which elevates a single application and nothing else. Approvals go through the portal, mobile app, or API, and software you already trust can be waved through automatically with pre-approval and AI and Machine Learning auto-approval. Because privileges are set per user or group, a developer, an office worker, and an outside contractor each get an approach that suits them. It covers Windows, macOS, and Linux, comes with auditing and inventory as standard, and needs no extra infrastructure to run.
-
NinjaOneNinjaOne streamlines the most challenging aspects of IT management, serving over 20,000 IT teams with enhanced capabilities. By delivering in-depth insights into endpoints, strong security protocols, and a unified control system, NinjaOne increases operational efficiency, protects sensitive information, and reduces IT costs. This all-encompassing platform provides a diverse set of tools for managing and securing endpoints, such as patch management, mobile device supervision, software deployment, remote assistance, backup solutions, and additional features, all made possible through its wide-ranging IT and security integrations. With its ability to adapt to various IT environments and needs, NinjaOne stands out as a vital resource for modern IT teams.
-
Switcher StudioSwitcher Studio empowers you to capture video from various perspectives while editing it in real-time, enhancing your ability to engage with your audience. This platform enables you to either stream content live or save it for later use, ensuring your audience is drawn in by pertinent and captivating material. With its appealing interface, there's no requirement for cumbersome equipment, as Switcher works seamlessly with iPads and iPhones. Its user-friendly design makes it accessible for anyone to produce stunning videos without the need for professional videographers or producers. Editing video content traditionally takes an hour for every minute of footage, but with live editing, that timeframe is drastically reduced to just one second per minute. You can effortlessly share each moment, whether live or recorded, and regardless of its context, through video, making your storytelling more dynamic and engaging. Ultimately, Switcher Studio not only simplifies the video creation process but also empowers creators to elevate their content to new heights.
-
4K Video DownloaderYou have the flexibility to view videos from virtually anywhere, at any time, and even without an internet connection. Downloading is a breeze: just copy the link from your web browser and select 'Paste Link' in the app. The application allows you to save entire playlists and channels from YouTube in various high-quality video or audio formats. Additionally, you can download your YouTube Mix, videos saved for later viewing, those you've liked, and even private playlists. Stay updated with automatic notifications for new content from your preferred YouTube channels. Immerse yourself in the excitement of virtual reality videos, and to truly appreciate this incredible VR experience, download videos in 360 degrees. Furthermore, you can circumvent any limitations imposed by your Internet service provider, whether it's to bypass school or workplace firewalls. For seamless access to YouTube and other platforms, simply establish an in-app proxy connection. This gives you the freedom to enjoy your media without interruptions or restrictions.
-
AircallAircall is redefining call center and customer communication software with an AI-driven platform that empowers teams to work smarter and connect better. Designed for both sales and support teams, it centralizes phone calls, SMS, and WhatsApp messaging, ensuring no customer interaction slips through the cracks. With AI Voice Agents, businesses can handle inbound calls 24/7, qualifying leads and addressing routine queries without missing a beat. The new AI Assist Pro takes conversations further by coaching reps in real time, guiding them with prompts, and automating follow-ups—turning every rep into a top performer. Teams also gain actionable insights with powerful analytics, call recordings, and performance dashboards to identify trends and improve outcomes. Aircall’s shared inbox keeps cross-channel communication organized, while IVR and automated call routing reduce resolution times. Businesses appreciate its fast, intuitive setup: claim numbers instantly, configure workflows in minutes, and connect seamlessly to Salesforce, HubSpot, Zendesk, Intercom, Shopify, Microsoft Teams, and 250+ integrations. Customers around the world—from travel agencies to healthcare recruiters—praise Aircall for its stability, reliability, and ease of use. With proven results like increased bookings, faster onboarding, and measurable boosts in customer satisfaction, Aircall demonstrates real business impact. By combining automation, AI, and human connection, it delivers a future-ready communication hub that helps companies scale without sacrificing quality.
What is Screendesk?
Screendesk is a comprehensive video support solution built for customer service and technical support teams, enabling them to resolve tickets faster and more efficiently. The platform allows support teams to instantly record screens and initiate video calls, without the need for any downloads, and integrates directly with helpdesk software like Zendesk and Freshdesk. Screendesk provides automatic technical data capture, AI-driven analysis to detect patterns, and live screen sharing for real-time troubleshooting. With features such as secure sharing, a video library for easy access to common issue recordings, and customizable branding, the platform enhances both team productivity and customer satisfaction. Video editing tools, including annotations and trimming capabilities, further ensure efficient communication.
What is Loom?
Loom is an AI-enhanced video communication platform that allows individuals and teams to record, edit, share, and manage asynchronous video messages. Users can capture their screen and camera together or separately through Loom’s desktop software, mobile applications, or Chrome extension. Videos can be distributed with a simple link or embedded directly into the collaboration, productivity, sales, support, and development tools teams already use. Built-in editing capabilities allow creators to trim recordings, stitch clips together, add custom backgrounds, and insert text, arrows, boxes, and other annotations. Collaboration tools let viewers leave comments, emoji reactions, assigned tasks, and calls to action directly alongside the video. Loom also generates transcripts and closed captions, with multilingual support intended to improve communication across global and distributed teams. AI features can convert recordings into written content, documentation, standard operating procedures, and other reusable work outputs. For software development workflows, Loom can create populated Jira issues from recorded bug reports while collecting technical details such as browser information, operating system data, console errors, and network activity. Integrations with applications such as Slack, Google Workspace, Salesforce, Figma, and Jira allow recordings to fit into existing workplace processes. Enterprise customers can manage access and governance through SSO, SCIM, privacy settings, custom data retention rules, video libraries, and viewer insights. Loom is used across sales, engineering, design, marketing, product management, customer support, education, and other teams that need to explain ideas visually without scheduling additional meetings.
Media
No images available
Integrations Supported
Intercom
Zendesk
Acadle
AccessOwl
Bit.ai
Desktop.com
FAQPRIME
Flask
Gmail
Headway
Integrations Supported
Intercom
Zendesk
Acadle
AccessOwl
Bit.ai
Desktop.com
FAQPRIME
Flask
Gmail
Headway
API Availability
Has API
API Availability
Has API
Pricing Information
$8/month/user
Free Version
Free Trial Offered?
Pricing Information
$0 per month
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Screendesk
Date Founded
2022
Company Location
United Kingdom
Company Website
screendesk.io
Company Facts
Organization Name
Atlassian
Date Founded
2002
Company Location
Australia
Company Website
loom.com
Categories and Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Screen Recording
Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading
Categories and Features
Screen Recording
Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading
Video Making
Animation
Collaboration Tools
Customizable Branding
Drag & Drop
Media Library
Privacy Options
Social Sharing
Templates
Text Overlay
Text to Video
Video Capture
Voice-Over