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What is Zight?

Zight is a dynamic platform for screen recording and sharing that aims to boost communication and productivity across multiple devices, including Mac, Windows, Chrome, and iOS. Users can easily take screenshots, record their screens with audio and webcam overlays, and generate GIFs, all while benefiting from instant link sharing. The platform also offers various annotation tools that allow users to emphasize, add text, and draw attention to important elements in both videos and images. By integrating smoothly with widely-used collaboration platforms such as Slack, Microsoft Teams, Zendesk, and Jira, Zight enhances workflow efficiency for both teams and individuals. Additionally, its AI-driven features—including automatic transcriptions, smart titles, and content summaries—make the process of content creation and sharing even more straightforward. With robust security features, customization options for branding, and in-depth analytics, Zight stands out as an excellent choice for businesses and professionals seeking effective visual communication solutions. Furthermore, its user-friendly interface ensures that anyone can leverage its capabilities regardless of technical expertise.

What is Screendesk?

Screendesk is a comprehensive video support solution built for customer service and technical support teams, enabling them to resolve tickets faster and more efficiently. The platform allows support teams to instantly record screens and initiate video calls, without the need for any downloads, and integrates directly with helpdesk software like Zendesk and Freshdesk. Screendesk provides automatic technical data capture, AI-driven analysis to detect patterns, and live screen sharing for real-time troubleshooting. With features such as secure sharing, a video library for easy access to common issue recordings, and customizable branding, the platform enhances both team productivity and customer satisfaction. Video editing tools, including annotations and trimming capabilities, further ensure efficient communication.

Media

Media

No images available

Integrations Supported

Freshdesk
Help Scout
Intercom
Zendesk
Adobe XD
Basecamp
Bitium
ClickUp
Filestack
Freshservice
Google Sheets
Jira
Medium
Rambox
Slack
Wufoo
Zapier
Zoho Writer

Integrations Supported

Freshdesk
Help Scout
Intercom
Zendesk

API Availability

API Availability

Pricing Information

$9.00/month/user
Get access to unlimited video recording, enhanced editing, customized sharing options & more with a paid CloudApp account.
Free Version
Free Trial Offered?

Pricing Information

$8/month/user
Free Version
Free Trial Offered?

Supported Platforms

Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Zight

Date Founded

2015

Company Location

United States

Company Website

zight.com

Company Facts

Organization Name

Screendesk

Date Founded

2022

Company Location

United Kingdom

Company Website

screendesk.io

Categories and Features

Design Feedback

Not specified

Productivity

Collaboration
Document Creation
File Sharing
Notes Management
Project Management

Remote Support

File Transfer
Screen Sharing
Session Recording

Screen Recording

Audio Capture
Collaboration Tools
File Sharing
Screen Capture
Video Editing

Screenshot

Not specified

Video Recording

Not specified

Categories and Features

Remote Support

Not specified

Screen Recording

Not specified

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