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Ratings and Reviews 0 Ratings
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What is Cognitive View?
A system is established to oversee conduct-related risks in real-time, promoting positive behaviors and improving the organizational atmosphere. This system is instrumental in managing customer interactions and effectively tackling issues such as churn and complaints. By automating compliance and implementing quality control measures, it brings to light areas where compliance is lacking and where knowledge may be insufficient. The Cognitive View feature plays a crucial role by capturing, securing, and transcribing audio from both new and existing communication channels, thus creating a neatly organized dataset of recorded conversations. Analyzing these conversations yields valuable insights into customer satisfaction and agent demeanor, allowing organizations to assess whether agents are courteous and empathetic. Furthermore, it evaluates emotional responses through conversational data, empowering businesses to scale their responses to customers effectively. This diligent monitoring of customer service interactions ensures that organizations can promptly and appropriately address customer needs, thereby enhancing overall service quality. In addition to these benefits, the system fosters a deeper understanding of customer sentiments and agent behaviors, ultimately contributing to a more effective and strategic approach to service delivery. By implementing such a comprehensive system, organizations can achieve continuous improvement and adapt to the evolving landscape of customer service.
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Binah.ai is dedicated to making health data more accessible to enhance decision-making while lowering costs. Their cutting-edge health data platform operates solely on software and utilizes AI alongside video technology, allowing various sectors in need of real-time health insights to seamlessly collect a wide range of health metrics from users in an uncomplicated, digital manner. This extensive dataset encompasses essential indicators such as heart rate, heart rate variability (including HRV SDNN and RRI raw data), oxygen levels, respiration rate, and measures of sympathetic and parasympathetic activity, along with the pulse-respiration quotient (PRQ), with blood pressure data to be added shortly. By removing the need for wearables or specialized equipment, Binah.ai’s solution is presented as a software development kit (SDK), which is compatible with a variety of devices and operating systems. This compatibility allows for health and wellness monitoring to be easily conducted on personal electronic devices, such as smartphones, tablets, or laptops that users already possess, fostering a more user-friendly method of health tracking. Moreover, this innovative approach simplifies the data collection process and empowers individuals to take control of their health with minimal obstacles, ultimately leading to a more health-conscious society.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Cognitive View
Date Founded
2018
Company Location
Australia
Company Website
cognitiveview.com
Company Facts
Organization Name
Binah.ai
Date Founded
2016
Company Location
Israel
Company Website
www.binah.ai/
Categories and Features
Compliance
Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation
Risk Management
Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
Exceptions Management
IT Risk Management
Internal Controls Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputation Risk Management
Response Management
Risk Assessment