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What is Collaborate?

Collaborate was created in conjunction with non-profit organizations to effectively meet their case management needs. It streamlines a wide range of tasks, from Intakes and Services to Outcomes and Reporting, all while providing expert assistance throughout the process. This platform automates tedious manual tasks and transitions all paper documentation into a digital format. Organizations can customize Client Intakes and other components to fit their specific requirements. Collaborate efficiently organizes all your documents and can automatically extract pertinent Case information into them. It also enables the collection of Electronic Signatures from both clients and service providers, including those needed for telehealth services. Users can delegate Tasks to others and set deadlines for completion. Monitoring these deadlines is easy with a personal Calendar that offers SMS or email notifications for specific Tasks. Additionally, upcoming services can be viewed directly on your Calendar, ensuring that all appointments and deadlines are efficiently managed. This comprehensive approach enhances productivity and ensures that no critical element is overlooked in the case management process.

What is Bonterra Apricot?

Bonterra Apricot is case management software built for nonprofits, public sector agencies, and social good organizations that need to manage participant services, program data, outcomes, and reporting more effectively. The platform helps teams strengthen community outcomes, simplify workflows, improve staff capacity, and showcase program success. Apricot centralizes participant and program data in one system so organizations can eliminate silos and manage the full service lifecycle from intake to reporting. Bonterra Que is built directly into Apricot as a trusted AI assistant that works inside existing case management workflows. Que helps staff quickly understand participant history, review recent updates, capture notes, identify early intervention signals, review data integrity, and use Que Data Studio for deeper insights. The platform supports human-led AI, keeping staff in control while helping them prepare faster, pick up active cases more easily, and deliver more informed support. Apricot also includes standardized processes, best-practice templates, streamlined workflows, a user-friendly interface, and features that enable participant-case worker connections. Its reporting and impact measurement tools help organizations quantify outcomes, communicate results, and make measurement part of service delivery rather than a separate task. Apricot supports program improvement through participant engagement, dropout reduction, referral management, program optimization, and funder-ready insights. The platform is available in Apricot Essentials, Apricot Pro, and Apricot Enterprise tiers, with capabilities ranging from data capture, case management, reporting, analytics, and security to smart forms, scheduling, referrals, auditing, dashboards, single sign-on, inventory management, and API access.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

On Request
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Network Ninja

Date Founded

1998

Company Location

United States

Company Website

collaboratesoftware.com

Company Facts

Organization Name

Bonterra

Date Founded

2021

Company Location

United States

Company Website

www.bonterratech.com/product/apricot

Categories and Features

Human Services

Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management

Social Work Case Management

Case Notes
Client Management
Document Management
Forms Management
Goal Setting / Tracking
Program Management
Referral Management
Reporting & Statistics
Scheduling
Volunteer Management

Categories and Features

Nonprofit

Accounting
Committee Management
Donor Management
Dues Management
Event Management
Fundraising Management
Member Database
Membership Management
Social Media Management
Volunteer Management

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