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What is Collaborate?

Collaborate was created in conjunction with non-profit organizations to effectively meet their case management needs. It streamlines a wide range of tasks, from Intakes and Services to Outcomes and Reporting, all while providing expert assistance throughout the process. This platform automates tedious manual tasks and transitions all paper documentation into a digital format. Organizations can customize Client Intakes and other components to fit their specific requirements. Collaborate efficiently organizes all your documents and can automatically extract pertinent Case information into them. It also enables the collection of Electronic Signatures from both clients and service providers, including those needed for telehealth services. Users can delegate Tasks to others and set deadlines for completion. Monitoring these deadlines is easy with a personal Calendar that offers SMS or email notifications for specific Tasks. Additionally, upcoming services can be viewed directly on your Calendar, ensuring that all appointments and deadlines are efficiently managed. This comprehensive approach enhances productivity and ensures that no critical element is overlooked in the case management process.

What is CITI Empower?

Empower, CITI's all-encompassing platform for health and human services (HHS), streamlines management and supports informed choices across a wide range of services. The platform is built on a robust foundation of considerable expertise gained through collaboration with clients and end-users alike. Empower is designed to serve both federal and state initiatives related to child welfare and benefits, covering various domains such as child welfare, foster care, childcare assistance, TANF, SNAP, and Head Start programs. Its eligibility rules engine allows for quick configuration and application, facilitating eligibility evaluations and improving decision-making in case management. With its rapid deployment capabilities, Empower effectively supports every phase of the case management lifecycle. Constructed using cutting-edge technology, it promises durability and broader applicability across programs, significantly reducing the chances of becoming outdated. Additionally, all solutions developed on the Empower platform are fully responsive, ensuring they function seamlessly on any mobile device. This responsive design not only enriches the user experience but also expands access to crucial services, empowering more individuals to benefit from what they offer. Ultimately, Empower stands out as a versatile tool that adapts to the evolving needs of the community it serves.

Media

Media

Integrations Supported

Microsoft 365
Microsoft SharePoint

Integrations Supported

Microsoft 365
Microsoft SharePoint

API Availability

Has API

API Availability

Has API

Pricing Information

On Request
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Network Ninja

Date Founded

1998

Company Location

United States

Company Website

collaboratesoftware.com

Company Facts

Organization Name

CITI

Company Location

United States

Company Website

www.citi-us.com/state-and-local/empower

Categories and Features

Human Services

Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management

Social Work Case Management

Case Notes
Client Management
Document Management
Forms Management
Goal Setting / Tracking
Program Management
Referral Management
Reporting & Statistics
Scheduling
Volunteer Management

Categories and Features

Human Services

Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management

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