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What is Collections Management?

Collections Management streamlines workflows customized for each client, promoting the consolidation of accounts receivable alongside their contact details. This system allows for precise targeting of clients based on their outstanding balances, overdue accounts, and other relevant metrics, while also highlighting invoices that are due for payment. In addition, it provides a mechanism for monitoring customer interactions and the follow-up actions that are required. Presently, approximately 3,200 clients are making use of Collections Management, and we often discover that these customers share similar hurdles in the debt collection process. Common challenges include clients failing to meet payment deadlines, the arduous task of chasing after overdue debts, and the overarching strain of collection management. By tackling these prevalent issues, Collections Management aims to refine your collections processes, allowing you to dedicate less time to administrative duties and more time to improving your business's cash flow. In this article, we will identify the key challenges faced by clients and illustrate how Collections Management can provide effective solutions to these problems, ultimately enhancing operational efficiency and financial health.

What is Bill & Pay?

You can choose to collect customer email addresses for Bill & Pay as you obtain them, or alternatively, encourage your clients to create their own account logins, which will require them to enter their email addresses during the registration process for your use in Bill & Pay. Another option is to send invoice notifications via text, but be aware that this choice comes with additional costs. Customers can log into Bill & Pay to set up automatic payments that can be arranged monthly, weekly, bi-monthly, or aligned with the invoice due date, based on your established guidelines. These automatic payments will account for varying invoice amounts, and customers enrolled in autopay will receive email receipts once their transactions are processed. You have the capability to print and mail invoices directly from QuickBooks or Bill & Pay, and if you decide to email invoices, clients can still choose to print them and mail a check. Bill & Pay also offers a detailed transaction history for each customer, whether they made payments online or through the mail, making all records readily accessible. This feature significantly improves the experience for both you and your clients, making the payment process efficient and simplifying record-keeping. Additionally, this level of organization fosters better communication and trust between you and your customers.

Media

Media

Integrations Supported

Datto RMM
Datto Workplace
Microsoft Dynamics 365
Microsoft Dynamics GP
PayTrace

Integrations Supported

Datto RMM
Datto Workplace
Microsoft Dynamics 365
Microsoft Dynamics GP
PayTrace

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$24 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Professional Advantage

Date Founded

1989

Company Location

United States

Company Website

www.professionaladvantage.com/products/collections-management

Company Facts

Organization Name

Bill & Pay

Date Founded

1997

Company Location

United States

Company Website

www.billandpay.com

Categories and Features

Accounts Receivable

ACH Payment Processing
Billing & Invoicing
Check Processing
Collections Management
Online Payment Processing
Overpayment Processing
Partial Payments
Receivables Ledger
Recurring Billing

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Categories and Features

Accounts Receivable

ACH Payment Processing
Billing & Invoicing
Check Processing
Collections Management
Online Payment Processing
Overpayment Processing
Partial Payments
Receivables Ledger
Recurring Billing

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

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