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What is ComAround Knowledge?

ComAround Knowledge is a certified knowledge management and self-service solution that effectively captures, organizes, and disseminates information throughout the support process. As a reputable expert in knowledge management and self-service software, ComAround Knowledge revolutionizes how businesses deliver support, ultimately enhancing productivity, lowering expenses, boosting customer satisfaction, and creating new revenue opportunities. With its innovative approach, organizations can leverage knowledge to streamline operations and foster a more efficient support environment.

What is Bloomfire?

Bloomfire stands out as a frontrunner in the realm of knowledge engagement. Our innovative platform facilitates connections among individuals and teams, ensuring they have access to the essential information required for their professional success. By utilizing our cloud-based solution, users can tap into a wealth of shared knowledge, fostering an environment where the collective intelligence of their organizations can thrive, all from a single, easily searchable hub. This centralized approach not only enhances collaboration but also streamlines the flow of information across various departments.

Media

Media

Integrations Supported

Zendesk
Kindly
Salesforce Agentforce Service
ServiceNow

Integrations Supported

Zendesk
Box
Cleary
Dropbox
FixFinder
Google Chrome
Google Drive
Microsoft Dynamics 365
Microsoft OneDrive
Microsoft Teams
Outdoo AI
Salesforce
Shift
Slack
Stackreaction
Tableau

API Availability

API Availability

Pricing Information

$30.00/month/user
Free Trial Offered?

Pricing Information

$25/user/month
Pricing scales with your team size and the advanced features you need. Reach out and we'll provide the price for the features your team requires.

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ComAround

Date Founded

1999

Company Location

Sweden

Company Website

www.comaround.com

Company Facts

Organization Name

Bloomfire

Date Founded

2010

Company Location

United States

Company Website

bloomfire.com

Categories and Features

Corporate Wiki

Not specified

Knowledge Management

Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Full Text Search
Knowledge Base Management
Self Service Portal

Categories and Features

AI Customer Service

Not specified

AI Knowledge Base

Not specified

Collaboration

Content Management
Document Management
Real Time Editing
Version Control

Content Management

Audio Content
Document Indexing
E-forms
Full Text Search
Image Editor
Text Editor
Version Control
Video Content
Website Management

Corporate Wiki

Not specified

Customer Service

Call Center Management
Knowledge Base
Performance Metrics
Self Service Portal
Surveys & Feedback

File Sharing

Collaboration
Document Management
Drag & Drop
File Synchronization
Search
User Management
Version Control
Workflow Management

Knowledge Management

Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Sales Content Management

Audio / Video Recording
Audio File Management
Centralized Sales Content Repository
Collaboration Tools
Engagement Analytics
Video File Management

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