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What is Comarch CRM for Telecoms?

Comarch CRM for Telecoms is an intuitive software solution specifically designed to empower customer service representatives in building distinctive and tailored relationships with their clients. This robust platform simplifies tasks for its users, ensuring that data is neatly organized for swift access. With this system, you can deliver customized products, enhance service quality, and swiftly address customer orders and inquiries. The ability to maintain a comprehensive, real-time, 360-degree view of customers allows for seamless interactions. Serving as a vital element of Comarch BSS, Comarch CRM streamlines essential processes in sales, marketing, and customer support. It is also pre-integrated with other Comarch BSS/OSS offerings, providing a cohesive experience. Featuring an easy-to-navigate graphical user interface, the system offers sophisticated tools that facilitate daily sales activities and back-office functions, adhering to the "one desk-full service" philosophy, ensuring that representatives can serve customers more effectively and efficiently. Additionally, this software not only improves operational efficiency but also enhances customer satisfaction by providing quick and tailored responses.

What is ALLinONE?

Our state-of-the-art billing software is crafted to empower MVNOs and operators, enabling them to revitalize and reshape the mobile landscape. With our adaptable billing and BSS solutions, we support your business's evolution as you navigate towards the future. Our platform enhances and automates vital billing and back-office tasks, providing businesses with the necessary tools for monetizing 5G and developing innovative service offerings, thereby challenging traditional business models. We tackle a diverse range of billing and revenue management obstacles, ensuring that you maintain control over your operations at all times. Utilize our systems to expand your influence in the MVNO, OTT, IoT, and 5G domains, leveraging our real-time Diameter OCS bridge platform as the core facilitator for network access. We stand by innovative MVNOs, offering all-encompassing billing and BSS solutions coupled with expert advice on both setup and ongoing revenue management. By opting for our software, you place your business at the leading edge of the swiftly changing mobile ecosystem, paving the way for future success and growth. This commitment to innovation and adaptability positions your enterprise to thrive in a competitive market.

Media

Media

Integrations Supported

Alumio

Integrations Supported

Alumio

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Comarch

Date Founded

1993

Company Location

Poland

Company Website

www.comarch.com/telecommunications/bss-solutions/crm-for-telecoms/

Company Facts

Organization Name

Lifecycle Software

Date Founded

1995

Company Location

United Kingdom

Company Website

www.lifecycle-software.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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